Tires & Auto Repair in Sugar Land

Auto Repair in Sugar Land, TX

Your One-Stop Shop for Automotive Services

Welcome to First Tire & Automotive! We have been serving the fine people of Sugar Land, Texas since 1997. Whether you need routine maintenance or an involved repair, rest assured we have you covered with a certified team of experts, state-of-the-art equipment and technology, and a commitment to genuine car care.

When it comes to auto repair and maintenance, why choose anywhere else? We do it all—and so much more! To learn about our many additional services, shop amenities, and anything in between, contact us today at 281-313-2886. Our Eldridge facility is located at 960 Eldridge Road. We look forward to your visit!

eldridge, first tire & automotive
 

First Tire & Automotive

Sugar Land, TX


 960 Eldridge Rd.
 Sugar Land, TX 77478
 Get Directions

 281-313-2886

M-F: 7AM-6PM
Sat: 8AM-5PM

lawrence, first tire & automotive

Lawrence

Store Manager

lamar, first tire & automotive

Lamar

Service Advisor

enrique, first tire & automotive

Enrique

Lead Technician

mike, first tire & automotive

Mike

Service Advisor - Floater

keegan, first tire & automotive

Keegan

Technician

josh, first tire & automotive

Josh

Technician

4.6
Based on 313 reviews
Fred A.
Fred A.
12:47 23 Jul 24
Fantastic service and very accurate on time to complete the service. Very open about letting me know what was needed and never pushy about additional items needed. The fact that a ride service was available was incredible. 5 star.
LILIANA G.
LILIANA G.
21:37 21 Jul 24
Recomendados, el servicio q me brindó Sánchez fue excelente,,,, pudieron solucionar el problema de mi carro de forma rápida y profesional
Ann D.
Ann D.
23:08 20 Jul 24
Got an inspection, easy, also a few recommendations on fluid replacements. Polite, friendly, prompt, nice waiting area with large windows, wifi & very comfortable seating.
Amando S.
Amando S.
19:36 20 Jul 24
Great staff led by a caring, thoughtful, and wonderful store manager.
heng Y.
heng Y.
03:48 17 Jul 24
Very professional as always
Sharon B.
Sharon B.
19:10 13 Jul 24
Everyone was very courteous and efficient, job was done in a jiffy, waiting room was clean and comfortable.
David F.
David F.
19:07 07 Jul 24
They helped me out a few times when I had car problems
Ronald P.
Ronald P.
19:12 04 Jul 24
Great experience every time I go there. Very professional people working there.
Martha C.
Martha C.
06:54 04 Jul 24
Gave all my concerns to Dillon about how I was very disappointed with a previous diagnosis. He scheduled the soonest appointment. Fixed the problem.
Aren A.
Aren A.
22:03 15 Jun 24
Always helpful, professional work.
Pat G.
Pat G.
15:37 15 Jun 24
I appreciate the professionalism and positive communication of the staff. I am welcomed as a repeat customer. Their service is completed and in a timely manner. I clearly understand their recommendations for future service to keep my car in good condition as I travel the highways.
WesG2311
WesG2311
15:08 15 Jun 24
Customer service great. Very detailed on what they worked on your car and they show you pictures what else need to be done. Lobby was nice and clean. I recommend this shop.
Kurt K.
Kurt K.
19:08 14 Jun 24
Employees were polite and personal—there’s a nice lobby to wait in and it doesn’t take too long.
Isha D.
Isha D.
15:04 11 Jun 24
Excellent customer service.
brenda K.
brenda K.
18:40 06 Jun 24
Great service have been coming here for over 20 years.
Ricky
Ricky
18:34 02 Jun 24
Took my car in to get the AC fixed. Came here to get quoted and was definitely cheaper than other options around area. Was able to get everything fixed up and it also comes with a 3 year warranty. Will definitely be coming back in the future.
Pansy Wing G.
Pansy Wing G.
19:02 31 May 24
My auto is 12 years old. It runs great because of the great care from First Auto on Eldridge.
Jamie L.
Jamie L.
18:05 31 May 24
Fast and friendly service!
mamuwallde
mamuwallde
22:06 28 May 24
Very friendly fast service very knowledgeable
Bianca E
Bianca E
21:11 28 May 24
I got my oil changed for 57.00 and waited 1 hour and 15 minutes. Friendly staff at the front desk. Water and a comfy coach were provided. I wish the wait wasn’t so long, but they got the job done.
Leroyce H.
Leroyce H.
21:07 28 May 24
Made getting care repaired easy.
Chuck B.
Chuck B.
15:13 28 May 24
Fantastic service as always. Mario and his team are the best. Been their customer for almost 20 years.
Gene B.
Gene B.
11:22 14 May 24
First Tire and Automotive always provide great service and stand behind their work. They are my favorite auto repair shop.
Brenda K.
Brenda K.
16:45 13 May 24
Have been bring my vehicles here for 20 years nowFeel like price is on points without other repair places. I don't feel like I am taken advantage of just because I'm a woman.
Mike B.
Mike B.
22:43 11 May 24
Very nice people. They did a great job on my car. I will bring all my cars there for service.
Lena L.
Lena L.
20:41 10 May 24
This is by far the best shop I have ever been to! Customer service is awesome, they are great with communication, and I really trust they do everything with their customer’s best interest in mind. Not only that, but they get repairs done very fast too. Everybody I’ve spoken with there is super nice, but special shout out to Lawrence for taking care of me every time!! I would recommend this shop to everyone in the area. Thank you so much for everything!
Rj H.
Rj H.
18:03 30 Apr 24
Great and quick service my crew needed to get back on the road. They were able to get their oil changed before their lunch break was even over.
Mark P.
Mark P.
20:47 26 Apr 24
Great service! Friendly staff. The crew at first tire and automotive is awesome.
Tyler B.
Tyler B.
15:05 23 Apr 24
First Tire and automotive is a great for vehicle maintenance. They are honest and quick. They do the proper inspections needed before making repairs. They offer a text that lets you know items you came in for, items that need attention, and that need to be repaired. I would highly recommend!!
Clementine C.
Clementine C.
20:19 22 Apr 24
I have always been impressed by First Tire and Automotive. They have excellent customer service always warm and friendly. They are thorough and extremely attentive while repairing your vehicle. They address your immediate concerns and they do not badger you about unwanted services.
Janna H.
Janna H.
15:06 08 Apr 24
I got my car inspected here And also got a new battery at a later date and all was great!
Joanna L.
Joanna L.
20:09 04 Apr 24
The staff at First Tire are always warm and welcoming. They're helpful too. They explain anything you need without making you feel stupid. My dad is up there in age and they're always patient with him too which I especially appreciate. Haven't had issues with their work either. Prices are pretty typical I think.
Betty C.
Betty C.
23:23 03 Apr 24
Everyone there is super nice and friendly. I decided to come here for my state inspection. I was in and out in about 35 min.
J777 9.
J777 9.
13:28 02 Apr 24
Very friendly staff and good services
Billy S.
Billy S.
12:59 28 Mar 24
I'm glad I found this shop while searching for new tires. I not only got them at a good price, the service was so fast it was like I drove into a Nascar pit stop. Thanks again for such a wonderful job!
Ryan G.
Ryan G.
23:27 26 Mar 24
The people at First Tire and Automotive are good people. They treat you like family they tell what needs to happen to keep your car running and charge a fair price. They explain everything in detail with pictures. They are good people take your car to them.
Annelea S.
Annelea S.
23:20 24 Mar 24
Incredible service, super friendly staff, fantastic experience! I'm not taking my vehicles anywhere else!
Percy V.
Percy V.
23:59 20 Mar 24
Went there for an inspection, they were very professionals and I was in and out in no time.
Richard N.
Richard N.
21:05 18 Mar 24
Been going here for awhile now, and they have fair prices while also exercising care for your vehicle professionally. They’re honest and aren’t forcing you to pay for services that you may not need, at least not without a reasonable explanation as to why. The mechanics also respect your property and they’re not trashing it or haphazardly mistreating it in any way. Keep it up yall!
Butterfly M.
Butterfly M.
19:58 18 Mar 24
These people were absolutely fantastic! There were several people that help me will start with Mike the next person was Daniel. Daniel actually took me home and pick me up when the vehicle was ready. His personality is definitely a joy to be around. They did all they said they were going to do and everything is perfect for me and my vehicle. I was expecting issues with my alignment because when I've gone to other places I've had issues. My alignment was perfect and most importantly my steering wheel was aligned correctly. I took off to San Antonio had no issues and I was actually expecting something to happen.. because there are other people like Firestone that I've gone to and have not had great results with. I definitely recommend first tire and automotive! Mike and Daniel need to be cloned so we can have more employees in the world like these individualsVery satisfied customer once again 😁
Tim H.
Tim H.
15:14 18 Mar 24
Quick and easy car inspection done today. In and out in an hour.
Ivan O
Ivan O
22:04 14 Mar 24
Excellent service.
Jim H.
Jim H.
21:20 14 Mar 24
They gave great service, were professional, friendly and worked well with us !! I recommend their service!!
Jan W.
Jan W.
23:10 12 Mar 24
I have been a loyal customer since they opened in 1997. They track my maintenance schedule for me, so I don’t have to worry about what is due. They are completely honest. Use them!
Zilong D.
Zilong D.
21:09 09 Mar 24
Good service. They arrange rides to pickup and drop you off as well.
James H.
James H.
23:09 07 Mar 24
I got a couple of tires here. They were very helpful and competitive prices. Plus they have a knowledgeable staff that I trust more than other places.Update: I went back there to get the front tires installed. Now my truck looks really good.
Joanna H.
Joanna H.
01:20 06 Mar 24
Great job! Great people!
Scott R
Scott R
23:04 05 Mar 24
Good fast service. They communicated well via text.
Frances H.
Frances H.
15:14 04 Mar 24
I dropped by without an appt on Monday morning at 8 and was happy to have such great service for my Tesla car inspection. Everyone was nice and I was in and out in about 30 minutes. I highly recommend First Tire & Automotive!
Marshall M.
Marshall M.
00:53 01 Mar 24
Thank you Lawrence for getting me hook up with a new set of tires. A very happy customer
Roma H.
Roma H.
17:49 29 Feb 24
excelente servicio, solucionaron mi problema para poder salir a viaje en carretera, amables, eficientes, rápidos
Laura P.
Laura P.
02:29 29 Feb 24
As always first tire was on top of getting things done and very helpful.
Alessandro B.
Alessandro B.
15:40 25 Feb 24
Great customer service. Always ready to help even for last minute requests and reliable quality of the job.
Brian H.
Brian H.
13:20 22 Feb 24
I normally perform all of my own vehicle maintenance repairs myself. However, when I determined I had a blown wheel cylinder I decided it was time to let someone else repair it for me. My first thought was First Tire on Eldridge- nearby my home. I limped my truck up there and turned over the keys to them. The next day they kept me fully informed of what they found, what was needed, and the timeline for the repair. I received a phone call the next morning, Saturday, informing me that my truck was ready.I picked it up with a full explanation of what was done and a pleasant discussion about how nice my 99 Chevy pickup looks and is maintained.Overall I am very satisfied with my experience with First Tire and Automotive on Eldridge Rd.
Monique B.
Monique B.
21:22 17 Feb 24
My tech understood my emotions and instead of making me feel guilty or embarrassed about the condition of my vehicle, he empathized with me. Everything was explained well enough to for me to understand what was needed.
Arclein
Arclein
15:35 16 Feb 24
Great place. Really sets a new bar for customer service. I became a loyal customer after my first visit. I never feel like they're upselling unnecessarily nor doing the bare minimum. I always feel informed about what's going on with my car and what needs attention and I don't feel pressured into making a decision that I'm not expecting. The fact that they offer to drop you off somewhere (within reasonable distance) or pick you up while your car is being serviced is just icing on the cake.
Joanne W.
Joanne W.
20:11 14 Feb 24
They are always great. Team effort, all employees and especially KIKI joy to see. Joanne 👍
Lan M.
Lan M.
20:56 12 Feb 24
Eliseo was really helpful! I had a flat tire and was able to come in right before closing. He helped replace the flat tire himself when everyone else was occupies. I was in and out of the place with 30 mins.
lawrence I.
lawrence I.
01:39 10 Feb 24
Excellent and fast service.
Martin T.
Martin T.
20:06 04 Feb 24
Great team. Very focused on the customer. Been using them for years and will continue to do so.
Mary G.
Mary G.
18:09 28 Jan 24
This is the only place we take our cars. Every one is always so helpful. We trust them completely. Kiki, in particular, always goes out of her way to take care of us.
Diante R.
Diante R.
23:01 20 Dec 23
I’ve been going to this location for about 2 years now. Service is always excellent and quick. Most recently, had the pleasure of working with Mike and Mario for my break service. Service was great!!
Priscilla H.
Priscilla H.
22:31 17 Dec 23
The service was great.
Karen J.
Karen J.
23:46 01 Nov 23
Great team at Eldridge location -comfortable waiting area, fair and fast service. Lawrence and Mike are always willing to help, even when you drop by with some little request ( “can you put some air in my tires… and fill the washer fluid…”) SERVICE WITH A SMILE😀 THANKS GUYS👍🏾
Jonathan N.
Jonathan N.
21:10 08 Oct 23
Lawrence and David were exceptionally thorough with me during my visit. I haven't been back for half a year and I regret it now.My go to place used to be the Firestone a few stores down but they were so busy they decided they didn't want to look up to see if I needed something (stood there for 5 minutes).They took the time to document and photograph what needed to be addressed and what wasn't urgent. Now I can confidently get things repaired as necessary instead of being told something and not understanding why.Thanks again, will definitely be back!
dobie 4.
dobie 4.
19:39 07 Oct 23
David and team provided the best customer service for extremely reasonable prices (less than I pay for similar services inmy home town) I'm from out of town and they treated me like family even though I may never be there in Sugarland again. Highly recommend First Tire and Automotive.
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Offers& Coupons

 
$55 Synthetic Blend Oil Change

Includes:
-Visual Brake Inspection
-Tire Rotation
-Pressure Check

Valid 07/01/2024 to 07/31/2024
Some exclusions apply. See store for details. Cannot be combined with any other offers.
Print Special
$70 Full Synthetic Oil Change

Includes:
-Visual Brake Inspection
-Tire Rotation
-Pressure Check

Valid 07/01/2024 to 07/31/2024
Some exclusions apply. See store for details. Cannot be combined with any other offers.
Print Special
FREE Alignment with Purchase of a set of 4 Michelin, BFGoodrich, or Uniroyal Tires
Valid 07/01/2024 to 07/31/2024
Some exclusions apply. See store for details. Cannot be combined with any other offers.
Print Special
FREE Second Opinion

Receive a quote that’s too high? Let our experts provide you with a FREE second opinion.

Valid 07/01/2024 to 07/31/2024
Some exclusions apply. See store for details. Cannot be combined with any other offers.
Print Special
$5 Off Cabin Air Filter Replacement
Valid 07/01/2024 to 07/31/2024
Some exclusions apply. See store for details. Cannot be combined with any other offers.
Print Special
10% Off up to $100 on any repair or maintenance service
Valid 07/01/2024 to 07/31/2024
Some exclusions apply. See store for details. Cannot be combined with any other offers.
Print Special
 

ManufacturerRebates

 
cooper tires logo
Get Up to $100 Back From Cooper Tires
Valid 06/01/2024 to 07/31/2024
Some exclusions apply. See store for details. Cannot be combined with any other offers.
View Offer Details
bfgoodrich tires logo
Get Up to $60* via Online Submission* from BFGoodrich Tires
Valid 07/16/2024 to 08/27/2024
Some exclusions apply. See store for details. Cannot be combined with any other offers.
View Offer Details
continental: get a $110 visa prepaid card, first tire & automotive
Continental: Get a $110 Visa Prepaid Card
Valid 07/01/2024 to 08/31/2024
Some exclusions apply. See store for details. Cannot be combined with any other offers.
View Offer Details
bridgestone tires logo
Bridgestone: Get $70 Back by Mail or Up to $140 When You Use Your Bridgestone Tire Rack Credit Card
Valid 07/01/2024 to 09/02/2024
Some exclusions apply. See store for details. Cannot be combined with any other offers.
View Offer Details
firestone tires logo
Get $60 Back via Mail from Firestone or Up to $130 When You Use Your CFNA Credit Card
Valid 07/01/2024 to 09/02/2024
Some exclusions apply. See store for details. Cannot be combined with any other offers.
View Offer Details
goodyear: get up to $100 back* or up to $200 when you use your goodyear credit card, first tire & automotive
Goodyear: Get Up to $100 Back* or Up to $200 When You Use Your Goodyear Credit Card
Valid 07/01/2024 to 09/30/2024
Some exclusions apply. See store for details. Cannot be combined with any other offers.
View Offer Details