Tires & Auto Repair in Sugar Land

Auto Repair in Sugar Land, TX

Your One-Stop Shop for Automotive Services

Welcome to First Tire & Automotive! We have been serving the fine people of Sugar Land, Texas since 1997. Whether you need routine maintenance or an involved repair, rest assured we have you covered with a certified team of experts, state-of-the-art equipment and technology, and a commitment to genuine car care.

When it comes to auto repair and maintenance, why choose anywhere else? We do it all—and so much more! To learn about our many additional services, shop amenities, and anything in between, contact us today at 281-313-2886. Our Eldridge facility is located at 960 Eldridge Road. We look forward to your visit!

Store Information
Reviews
Meet the Team

First Tire & Automotive

Sugar Land, TX

960 Eldridge Rd.
Sugar Land, TX 77478
Get Directions

281-313-2886

M-F: 7AM-6PM
Sat: 8AM-5PM

Lawrence

Store Manager

Enrique

Lead Technician

Mike

Service Advisor - Floater

Moses

Technician

4.6

Based on 341 reviews

See all reviews Write a review

Martin T.

20:27 22 Nov 24

Great team. Very focused on the customer. Been using them for years and will continue to do so.

Errick P.

05:51 22 Nov 24

Went in on a flat tire & Lawrence was very helpful in getting me back on the road. Great customer service.

H S.

21:23 09 Nov 24

A great bunch of guys. Professional and thorough. We will be going here for all our future automotive needs.

Nathan M.

01:50 02 Nov 24

Great service and reasonably priced as well

henry y

00:20 30 Oct 24

Lawrence and the crew are always professional. The best

Brenda A.

20:12 19 Oct 24

Great customer service every time I go

Fred A.

16:27 18 Oct 24

Fantastic service and very accurate on time to complete the service. Very open about letting me know what was needed and never pushy about additional items needed. The fact that a ride service was available was incredible. 5 star.

Elliott G.

15:49 18 Oct 24

Great service as always, thankful we found this place to work on our vehicles

Javier D.

03:04 12 Oct 24

Very courteous and helpful

Ellen K.

17:38 04 Oct 24

Great service! I like their online breakdown of pricing and ability to choose which services you want to receive on your vehicle.

Calvin J.

00:08 26 Sep 24

They towed my vehicle in and completed all the necessary services.

Robert J.

22:28 24 Sep 24

These guys are the best. Professional and honest.Glad they are taking cares of our Hondas!

Annelea S

00:02 23 Sep 24

Incredible service, super friendly staff, fantastic experience! I'm not taking my vehicle anywhere else!

Tim Z

20:12 17 Sep 24

Service was fast and on I recommend this place，schedule with my appointment time. The office and waiting area were clean and comfortable. Everyone I spoke to was friendly and professional.

Kay P.

21:30 12 Sep 24

This is my “go to” place for my car.Always professional, friendly and helpful.I have been by eleventy million times to have the tires checked when that light comes on.The guys are unfailingly friendly and stop what they are doing to check.Always accommodating!!Totally trust my car is being treated by honest professionals!!

Amando S.

19:47 07 Sep 24

This is my family’s choice of a car service and repair facility.

Chuck B.

21:20 05 Sep 24

Fantastic service as always. Mario and his team are the best. Been their customer for almost 20 years.

Linda P.

00:22 30 Aug 24

August 2024 Update: Eldridge Store Manager Lawrence and Service Advisor Lamar are very helpful and friendly folks. It is also much appreciated that a staff member will take you home or pick you up if your car needs to stay longer than you want to wait in their comfortable waiting room. I have their Tire Package so can stop by for a quick check on tire pressure or if a Check Engine Light comes on!-------------I have been taking my car to First Tire on Eldridge for about 8 years. I feel they are straightforward and don't try to push for services I don't yet need to do. Manager Luis Gonzalez is a very nice guy and takes the time to answer all questions. If there is an unforeseen issue he will make it right. I also appreciate the complimentary rides to and from home so they can keep the car for a day or overnight.

Kerry Y.

18:18 29 Aug 24

I highly recommend First Tire & Auto for their professionalism. The service provided is excellent & they address all concerns in a timely fashion. The follow up is also really appreciated. Service with a smile! Thanks, Mario.

Henry R.

19:27 25 Aug 24

Worked us in early morning. Left car and gave a ride home. When ready picked us up. Everything done as promised for a reasonable rate.

Giang D.

19:12 24 Aug 24

Thank you for all the detailed services you provide

belinda M.

22:54 22 Aug 24

Good honest people!! Will go back,,Went back 2 weeks later, to get my front breaks done!! VERY HAPPY WITH THERE WORK!!, will go back for rear breaks at 60.000 miles. JOB WELL DONE👏

Noel Cruz W.

19:58 22 Aug 24

Awesome service! Very professional

Sabiha B.

03:58 02 Aug 24

I have been using First Tire & Automotive, Eldrige and briefly Highland Knolls Drive since I first moved from Minnesota. They have given me impeccable service, and shown great integrity and reliability. Being a relative mechanically and technically, uninformed driver I have come to depend upon their honest appraisal of my vehicle and good advice on its needs. I know I am in safe and honest hands.😊

Sharon B.

18:38 26 Jul 24

Everyone was very courteous and efficient, job was done in a jiffy, waiting room was clean and comfortable.

KirCam A.

19:32 25 Jul 24

Jonathan was a pleasure! Great guy and great service. The waiting area is very comfortable, more so than any mechanic shop I ever go to. They go above and beyond. Highly recommend

Patricia K.

13:55 25 Jul 24

First Tire & Auto has done a great job taking care of my (old) car! I trust them to help me stay on top of routine maintenance. Very reliable and professional.

LILIANA G.

21:37 21 Jul 24

Recomendados, el servicio q me brindó Sánchez fue excelente,,,, pudieron solucionar el problema de mi carro de forma rápida y profesional

Ann D.

23:08 20 Jul 24

Got an inspection, easy, also a few recommendations on fluid replacements. Polite, friendly, prompt, nice waiting area with large windows, wifi & very comfortable seating.

heng Y.

03:48 17 Jul 24

Very professional as always

David F.

19:07 07 Jul 24

They helped me out a few times when I had car problems

Ronald P.

19:12 04 Jul 24

Great experience every time I go there. Very professional people working there.

Martha C.

06:54 04 Jul 24

Gave all my concerns to Dillon about how I was very disappointed with a previous diagnosis. He scheduled the soonest appointment. Fixed the problem.

Aren A.

22:03 15 Jun 24

Always helpful, professional work.

Pat G.

15:37 15 Jun 24

I appreciate the professionalism and positive communication of the staff. I am welcomed as a repeat customer. Their service is completed and in a timely manner. I clearly understand their recommendations for future service to keep my car in good condition as I travel the highways.

WesG2311

15:08 15 Jun 24

Customer service great. Very detailed on what they worked on your car and they show you pictures what else need to be done. Lobby was nice and clean. I recommend this shop.

Kurt K.

19:08 14 Jun 24

Employees were polite and personal—there’s a nice lobby to wait in and it doesn’t take too long.

Isha D.

15:04 11 Jun 24

Excellent customer service.

brenda K.

18:40 06 Jun 24

Great service have been coming here for over 20 years.

Ricky

18:34 02 Jun 24

Took my car in to get the AC fixed. Came here to get quoted and was definitely cheaper than other options around area. Was able to get everything fixed up and it also comes with a 3 year warranty. Will definitely be coming back in the future.

Pansy Wing G.

19:02 31 May 24

My auto is 12 years old. It runs great because of the great care from First Auto on Eldridge.

Jamie L.

18:05 31 May 24

Fast and friendly service!

mamuwallde

22:06 28 May 24

Very friendly fast service very knowledgeable

Bianca E

21:11 28 May 24

I got my oil changed for 57.00 and waited 1 hour and 15 minutes. Friendly staff at the front desk. Water and a comfy coach were provided. I wish the wait wasn’t so long, but they got the job done.

Leroyce H.

21:07 28 May 24

Made getting care repaired easy.

Gene B.

11:22 14 May 24

First Tire and Automotive always provide great service and stand behind their work. They are my favorite auto repair shop.

Brenda K.

16:45 13 May 24

Have been bring my vehicles here for 20 years nowFeel like price is on points without other repair places. I don't feel like I am taken advantage of just because I'm a woman.

Mike B.

22:43 11 May 24

Very nice people. They did a great job on my car. I will bring all my cars there for service.

Lena L.

20:41 10 May 24

This is by far the best shop I have ever been to! Customer service is awesome, they are great with communication, and I really trust they do everything with their customer’s best interest in mind. Not only that, but they get repairs done very fast too. Everybody I’ve spoken with there is super nice, but special shout out to Lawrence for taking care of me every time!! I would recommend this shop to everyone in the area. Thank you so much for everything!

Rj H.

18:03 30 Apr 24

Great and quick service my crew needed to get back on the road. They were able to get their oil changed before their lunch break was even over.

Mark P.

20:47 26 Apr 24

Great service! Friendly staff. The crew at first tire and automotive is awesome.

Tyler B.

15:05 23 Apr 24

First Tire and automotive is a great for vehicle maintenance. They are honest and quick. They do the proper inspections needed before making repairs. They offer a text that lets you know items you came in for, items that need attention, and that need to be repaired. I would highly recommend!!

Clementine C.

20:19 22 Apr 24

I have always been impressed by First Tire and Automotive. They have excellent customer service always warm and friendly. They are thorough and extremely attentive while repairing your vehicle. They address your immediate concerns and they do not badger you about unwanted services.

Janna H.

15:06 08 Apr 24

I got my car inspected here And also got a new battery at a later date and all was great!

Joanna L.

20:09 04 Apr 24

The staff at First Tire are always warm and welcoming. They're helpful too. They explain anything you need without making you feel stupid. My dad is up there in age and they're always patient with him too which I especially appreciate. Haven't had issues with their work either. Prices are pretty typical I think.

Betty C.

23:23 03 Apr 24

Everyone there is super nice and friendly. I decided to come here for my state inspection. I was in and out in about 35 min.

J777 9.

13:28 02 Apr 24

Very friendly staff and good services

Billy S.

12:59 28 Mar 24

I'm glad I found this shop while searching for new tires. I not only got them at a good price, the service was so fast it was like I drove into a Nascar pit stop. Thanks again for such a wonderful job!

Ryan G.

23:27 26 Mar 24

The people at First Tire and Automotive are good people. They treat you like family they tell what needs to happen to keep your car running and charge a fair price. They explain everything in detail with pictures. They are good people take your car to them.

Percy V.

23:59 20 Mar 24

Went there for an inspection, they were very professionals and I was in and out in no time.

Richard N.

21:05 18 Mar 24

Been going here for awhile now, and they have fair prices while also exercising care for your vehicle professionally. They’re honest and aren’t forcing you to pay for services that you may not need, at least not without a reasonable explanation as to why. The mechanics also respect your property and they’re not trashing it or haphazardly mistreating it in any way. Keep it up yall!

Butterfly M.

19:58 18 Mar 24

These people were absolutely fantastic! There were several people that help me will start with Mike the next person was Daniel. Daniel actually took me home and pick me up when the vehicle was ready. His personality is definitely a joy to be around. They did all they said they were going to do and everything is perfect for me and my vehicle. I was expecting issues with my alignment because when I've gone to other places I've had issues. My alignment was perfect and most importantly my steering wheel was aligned correctly. I took off to San Antonio had no issues and I was actually expecting something to happen.. because there are other people like Firestone that I've gone to and have not had great results with. I definitely recommend first tire and automotive! Mike and Daniel need to be cloned so we can have more employees in the world like these individualsVery satisfied customer once again 😁

Tim H.

15:14 18 Mar 24

Quick and easy car inspection done today. In and out in an hour.

Ivan O

22:04 14 Mar 24

Excellent service.

Jim H.

21:20 14 Mar 24

They gave great service, were professional, friendly and worked well with us !! I recommend their service!!

Jan W.

23:10 12 Mar 24

I have been a loyal customer since they opened in 1997. They track my maintenance schedule for me, so I don’t have to worry about what is due. They are completely honest. Use them!

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