Tires & Auto Repair in Katy
Auto Repair in Katy, TX
Your Go-To Auto Repair Specialists
It is essential to have a dependable and safe vehicle. Whether you’re dropping your kids off at school or heading into the office, your car is not only a reliable source of transportation but also your safety bubble on the highway. If something isn’t working correctly, it can be an inconvenience as well as a safety concern. That’s why you need auto repair services from a company you can count on. The professional team of ASE Certified Technicians at First Tire & Automotive provides Katy, Texas, residents with high-quality auto repair services. Since 1997, our community has trusted us with its vehicles. That’s because we offer top-notch car repair services they can trust. From brake repair and oil changes to transmission replacement and tire changes, we do it all.
First Tire & Automotive
Katy, TX
23450 Highland Knolls Dr.
Katy, TX 77494
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M-F: 7AM-6PM
Sat: 8AM-5PM
Lamar
Service Advisor
Zachary
ASE Certified Master Technician
Nick
Service Advisor
Manny
Technician
Parker
Technician
James
Store Manager
Based on 256 reviews
Cristal C.
19:06 22 Sep 24
Friendly staff, Upfront pricing, photo review of vehicle, and free shuttle service.
Judy B.
15:31 18 Sep 24
Nice local business for our car repair. Close. We can drop off and pick up later
Brittani L.
19:33 16 Sep 24
Great customer service and got me back on road fast!
Ana Gispert F.
18:04 13 Sep 24
Es un taller súper bueno el trato agradable de todos y se dedican muy bien a lo q hacen lo recomiendo 100%
Jake G.
22:29 19 Aug 24
They told me exactly how long the wait would be, offered me a free shuttle service home and back while my car was being worked on, and helped me figure out the issue! Super affordable and great service, It’s hard to find a good mechanic so I’m glad to have found them!
Evan M.
19:12 14 Aug 24
Parker is legit!!! Got my brakes taken care of smooth and easy. David was knowledgeable and fun to chat with. James is a real honest guy who shoots straight! He's super knowledgeable and was answering some questions I had about my Honda! I'll definitely be back for repeat business.
Reylier R.
16:10 10 Aug 24
Exelente trabajo,muy amables , nos vemos pronto , MUCHAS GRACIAS
Andrea Prada S.
16:34 09 Aug 24
Great service, will definitely come back!
Ana M.
00:05 03 Aug 24
1st time coming here. I had a great experience despite my car issues. James and Nick were super helpful explained in detail what was needed and why.They were able to get repairs done same dayand made it as accommodating as possible for my 2 year old (play a movie on Disney+ for him.)I loved the follow up report via text (multipoint inspection with photos).Thank you all for the suburb customer service.
Ashley M.
13:02 30 Jul 24
Always dependable. And easy to get in and out.
Alex K.
22:13 27 Jul 24
I have tried a few auto repair shops in Katy TX and First Tire & Automotive in Cinco Ranch has always been able to fix any issues I’ve had with my vehicles.
Suzie C.
21:59 27 Jul 24
Highly recommend! I have always gotten great service and I love that it is in my neighborhood. They are honest and fair and do amazing work. James and Nick are the best!
Diana C.
14:29 25 Jul 24
Excellent service! My car was showing the tire low pressure signal. I took it to First Tire & Automotive and they found one of my tires had a nail in. They completed the evaluation and fixed the problem in 20 min.Quick, efficient and friendly team!!! I will come back for sure!
Abel P.
19:37 12 Jul 24
I had a great experience at this business! Mike and the manager (don't remember his name) were clear on what needed to be fixed, were not pushy, and everyone was friendly. Competitive pricing. Very recommended!
Manuel C.
19:11 12 Jul 24
Excelente servicio y atención
Greg B.
19:22 06 Jul 24
James and Nick, the service manager and Manny who works on my 1997 jeep Cherokee and other cars have always done the best job. They’ll take care of you and don’t forget to ask for a discount.
Gio Rod (.
21:03 21 Jun 24
James was very professional
Jennifer E.
17:41 15 Jun 24
Such great guys. They gave honest and transparent prices. Cars as good as new
Fuzileiro N.
00:10 12 Jun 24
"I'm thoroughly impressed with the service I received at FIRST TIRE & AUTOMOTIVE! The team did an outstanding job changing my tires quickly and efficiently. The price was fair, and the quality of work was top-notch. My car feels safe and secure on the road again. The staff was friendly, knowledgeable, and kept me informed throughout the process. I highly recommend for anyone needing tire services. They've earned my loyalty and a 5-star review from me!"
Michael P.
17:18 10 Jun 24
Great experience at this place. I came in same day due to a tire leak. They brought me in and took care of things really fast on a Sat morning! Nick, working the front was great!
Adrian R.
19:02 08 Jun 24
Excellent service, I align and balance my truck there. PERFECT.5 starts.
Justin S.
14:19 03 Jun 24
They found a little piece of metal I my tire I would have never found. They were extremely accommodating. Polite to the fullest and engaged. Thank you and I will be back. They gave me an estimate on needs and I am in. Thanks again!
Omar V.
13:21 01 Jun 24
Un lugar agradable y los muchachos hicieron un excelente trabajo su sala de espera es muy cómoda y confortable de verdad lo recomiendo. Muy confortable
Sara P.
14:28 31 May 24
I Called first thing in the morning at 7:00 am to see if they could replace a headlight on my husband’s SUV before 8:00 am (when he had to leave for work). They said they didn’t know if they had the part unless I came in. If they had it, it would only take like 5 mins to replace. So I rushed up there to see if they did. Unfortunately they did not have it, but their supplier was just 1.5 miles away and got it to us in 20 mins. All together with bringing it in and waiting for the part and the installation, it was only 40 mins and I was able to get my husband’s car back to him before he had to leave for work. This was impressive as they could have told me to go somewhere else. It wasn’t an expensive job but they really valued my time and that’s why I am giving them a 5 star rating. Thank you so much and I will definitely return for more regular maintenance going forward.
Xavier E.
23:24 23 May 24
Mike was awesome from start to finish very great piece of communication i left my car from wednesday at 6pm and it was ready today around 5pm and it was a long list of work i appreciate this team is my favorite place to make my oil changes or any other mechanicak concerns for my car😄
Jay B.
18:00 22 May 24
Fast efficient friendly.
dastahl100
23:42 21 May 24
They are professional and knowledgeable. I am impressed with the quality of their work.
Nick H.
19:13 20 May 24
Highly recommend this shop! Friendly staff, excellent workmanship, and fair prices. My tires look and feel great.
Maria V.
22:19 15 May 24
Work was amazing and quick and they were so beyond helpful! They were able to do something that other shops told me they couldn’t. They also offered shuttle service!!
paula M.
23:06 14 May 24
Best service I've ever experienced at an auto shop ever! Ladies and gentlemen alike should come here for absolutely every need. Excellent job guys thank you so much!
Marshall M.
22:52 14 May 24
The staff was very friendly , professional and very knowledgeable. Communication via text keeps you up to date on the repair progress and it’s an added bonus that they arrange transport to and from their repair facility. A follow up courtesy call to make sure everything was running fine was also a nice touch.This level of service does come at a high price though, costing me $662.77 to “Remove and Replace Engine Coolant Thermostat”, which is on the high side of the repair range according to a google search of 2024 repair costs. In fairness, that cost included a $180 mandatory “Testing and Inspection” cost. In addition, there are no discounts for senior citizens but they do offer a military discount.Although I would probably have spent the same taking it to a dealership, it was definitely more convenient working with FT&A-Cinco Ranch. Were it not for the cost I would have given them five stars.
Chriss
02:49 14 May 24
Great customer service, timely work, will be back for any future needs
Theodore K.
12:23 11 May 24
Would you like to say these gentlemen were very professional ,went in for an oil change was in and out at a very reasonable price. They also gave me several quotes for new tires. I would definitely use this place again.
Meike G.
14:03 09 May 24
Very friendly and perfect service!
wesley H.
23:03 04 May 24
First class service, I have never had any issues
Jesse E.
21:08 02 May 24
I recently had an excellent experience at First Tire & Automotive when I needed to replace my car's battery. The service was incredibly convenient and straightforward. They were able to diagnose the issue quickly and had my car running smoothly in no time. The staff was friendly and professional, making the whole process stress-free. I highly recommend their services for anyone looking for reliable and efficient automotive care.
Brad V.
00:26 02 May 24
Quality Service!!
JJ J.
21:04 30 Apr 24
Very helpful and prompt on the job at hand!I felt welcomed as soon as I stepped in the facility!
Diana N.
21:03 30 Apr 24
Great Service!
Steven M.
23:22 29 Apr 24
I brought my truck in for service this morning with an uncertainty of what service I would need for the headlights. They were able to diagnose the issue promptly while also identifying a couple other potential issues (one of which was warrantied from work I had done here two years ago). They completed the work today. Good guys to do business with. No pressuring to get additional work done even after they complete their inspection for anything that might need to be done.
Melissa R.
20:46 29 Apr 24
Great service very helpful
Matthew M.
13:42 29 Apr 24
Top notch service here for sure! Friendly staff and worked with me on pricing. Highly recommend
Kirsty A.
21:58 27 Apr 24
Great people. Great service. Definitely recommend!
CJ C.
21:13 27 Apr 24
Excellent customer service that went above and beyond expectations. Highly recommend a visit for any and all car maintenance/repair needs.
Alex V
04:00 24 Apr 24
After my car got completely messed up by "Express Oil Change", the workers at this location really helped me a lot to solve the issue with my car, specially James, his commitment and honesty to provide topnotch customer service was outstanding and remarkable.If you have issues with your vehicle, do not hesitate to visit this location 👍
Deborah P.
22:31 23 Apr 24
First time to this location and will definitely be going back. It was super easy and they took care of me. James was the one that assisted me and ensured I was updated about when my car would be ready and when I could go pick it up. They made my experience efficient and a smooth process.
Ai C.
18:06 23 Apr 24
Great place to do annual inspection, with super clean bathroom , free coffee and cold bottle water. The manager Jame Torres is so friendly and helpful, no persuaded sale at all.
Mesut H.
23:04 11 Apr 24
James took care of us very well.The Service that I got was excellent.
Ihsan K.
13:42 10 Apr 24
We went to set our balance and alignment . James was really helpful and kind to us.We are satisfied very well.Thank you for being nice .
ZOILO P.
03:44 06 Apr 24
La atención fue muy amable! Acepte las recomendaciones y luego del servicio mi carro quedó en excelentes condiciones!! Gracias!! 🙂
Emilee W
17:37 27 Mar 24
Great service and value priced. They are honest, fast, and affordable. I’ll be coming back!
Forest F.
21:27 25 Mar 24
First Tire & Automotive keeps our older cars running (2011 Subaru Outback & 2014 Toyota Tundra). They give us the information to decide what to fix and when. No pressure to “do it all” at once. Their work is guaranteed for 2 years - and they honor this!
Arnaud De B.
21:06 25 Mar 24
Always a friendly welcome and great service. I never hesitate to recommend them to friends and family.
Nick M.
16:04 16 Mar 24
Service is always straight forward, direct, and friendly. I never feel like they try force me into services that I don't want or that they're trying to upsell me things I don't need.
Lance E.
21:21 08 Mar 24
They actually called me back ONE WEEK after my service just to make sure it was satisfactory! Glad to send my truck to Kiki Le and the boys!
Jacob Van der W.
01:07 05 Mar 24
Excellent service an nice team. Highly recommended if you need any maintenance on your car.
GREEN R.
20:05 02 Mar 24
Quick efficient and friendly
Holly&Olivia H.
20:04 01 Mar 24
Was very happy working with them! Lamar made sure to show me what their systems showed with my car but didn’t pressure me into getting an extra work done. Will absolutely come back to get additional work done when it’s needed!
Scott Mac D.
19:08 28 Feb 24
They did a great job. Kept me informed about what they found and what needed to be done. They were friendly and professional.
Lee R.
21:05 22 Feb 24
Cool people and cheaper than most mechanics
HENRY F.
20:39 15 Feb 24
Good Shop for service done to my vehicle. Friendly, reliable, and minimal down time. I highly recommend this Mechanic Shop to all.
Beverly R.
16:13 15 Feb 24
I recently had a tire emergency and this place was very attentive! I was very pleased with their service.
nq7492
00:13 12 Feb 24
Thank you so much for your great help on my visit. Your car inspection completely was so useful to me in next car inspection. Thank you your great team!
Joseph G.
19:06 10 Feb 24
Fast, affordable service! Ryan really made the whole process painless. I will definitely return for my truck service needs. Thanks again Ryan! 👍
Dave
17:05 01 Feb 24
I came here for an oil change & unfortunately they don't do them anymore. However, Mike was able to point me in the right direction and was incredibly helpful and kind.
Glenn L.
20:52 30 Jan 24
I continue to use First Tire & Automotive located in Katy for my auto repair services. They are honest, thorough, and great at communicating. They have text based system to notify me about what the issue(s) are with my vehicle and what it will cost to fix. They also include recommended services that will catch my care up with its recommended maintenance schedule.
Frank F.
00:04 12 Jan 24
Great place. Top of the line equipment and well trained techs with front line people who want to help you get your car fixed right and at the fairest price.
Sarah F.
20:33 16 Dec 23
I’ve been using First Tire & Auto in Katy for several years. They are always kind, honest, and reasonable. Recently my car had to be towed to a dealership and I called First Tire to see if they would be able to get a part in faster. They weren’t, but the did suggest we request the dealership to take other steps first before ordering a VERY expensive part, even though it wouldn’t benefit First Tire. I’ll be a lifetime customer after that!
tinaismamama
22:44 23 Oct 23
Lamar in the rest of the staff is great! A few of them are even good looking. Definitely coming back!
Lee (.
19:04 29 Jul 23
Pricing was fair and the wait in the lobby was very comfortable
Angel P.
11:44 07 Jul 23
Mi esposa se quedó accidentada de un lado del taller, me acerque al taller creo que quien me atendió fue el dueño y me asignó un mecánico le hizo el chequeo Gratis al auto y logro encenderlo. Agradecido por la atención excelente lugar muy limpio y decente felicidades
Joseph S.
14:43 05 Jul 23
Have utilized the Katy location before. This time they were able to help at a moment's notice. Really appreciate and trust their honest work.
Phillip M.
20:07 03 Jul 23
Great service. A little more coast than others, and worth it. They showed respect, done great work at a good speed. They did not try to skam me into new tires like some of the others.
Auto Repair and Tire Services
A/C Repair & Maintenance
Battery Services
Brake Repair
Check Engine Light
Coolant Repair
Diesel Repair
Engine Repair
EV Repair
Exhaust System Repair
Hybrid Repair
Oil Change
Suspension Repair
Tire Repair
Transmission Repair
Tune-Up
Wheel Alignment
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