Tires & Auto Repair in Sugar Land

Automotive Repair in Sugarland, Texas

Welcome to Greatwood - First Tire & Automotive

At First Tire & Automotive, we know how critical it is for our customers to keep their vehicles in good shape while still saving money, which is why we offer professional and affordable auto repair to our customers in Sugarland, Texas, and the nearby communities. If your car is showing signs of needing repair, come see us at 20015 Southwest Freeway today, or give us a call at 281-519-3736 to schedule an appointment.

Store Information
Reviews
Meet the Team

First Tire & Automotive

Sugar Land, TX

20015 Southwest Fwy.
Sugar Land, TX 77479
Get Directions

281-343-5666

M-F: 7AM-6PM
Sat: 8AM-5PM

Evan

Store Manager

Ryan

Service Advisor

Christian

Senior Service Advisor

Dylan

Service Advisor

Ian

ASE Master Certified Technician

Gerardo

Technician

Jose C.

Technician

Jose R.

Technician

Josh C.

Technician

4.7

Based on 546 reviews

See all reviews Write a review

Gloria W.

21:12 03 Dec 24

Service and the staff was awesome. They are always so helpful.

kirk W.

00:27 03 Dec 24

Window motor went bad, I called First Tire Automotive and they were very fast getting me back on the road within hours again. I will be back next time I need automobile repairs. First class service.

Lana H.

21:46 01 Dec 24

Have been taking my vehicle to First Auto for 15 years! Evan and the whole crew are great!

Monica C.

17:01 01 Dec 24

I have been a loyal customer at First Tire Auto Greatwood for years, and I consistently appreciate the honesty and reasonable service provided by Christian and the entire staff. Their dedication to quality and customer satisfaction truly sets them apart!

Trusha P.

15:24 01 Dec 24

Helpful in getting an alignment done. They even helped with a shuttle service back home since the service would take a couple hours. Car was finished a couple hours past the initial stated time but since I was brought home, I didn’t mind. They also provided a shuttle service back to the shop when my car was done. Good service, just wish the time expectation was a little more accurate so I could plan my day accordingly.

Linda F.

21:34 26 Nov 24

Went for oil change. Prompt service. On time. Didn't try to upsell. Will be going back

Steve S.

20:49 26 Nov 24

Ended up my car didn’t need any work so they just changed my oil. I asked them to check everything and it has 200k+ miles. Refreshing that they didn’t take advantage of me

Charlie B.

20:07 24 Nov 24

Awesome group of people to work with. Only place I take my vehicles.Evan, thank you very much. Y'all are AWESOME!!!

Peter W.

20:26 22 Nov 24

Huge thanks to First Tire Greatwoods. They got us out the door for same day service. Can’t thank them enough for the help. We will return when needed. We continue to use First Tire Greatwoods with a ton of confidence. They go above and beyond to diagnose complicated fixes for our vehicles. They do a great job keeping their customers up to date on everything happening with the repairs and the eta on completion. Dylan has been a real rock star! Thanks!

Bill M.

23:50 16 Nov 24

Friendly service and good value. I would recommend them for all auto services.

petronella S.

20:40 12 Nov 24

I found them honest. Another place wanted me to bring my car for brakes. I took my car here for a second opinion. They checked everything and found no problem! I’ll definitely tell my friends to go to them in future.

Jamie H.

21:31 09 Nov 24

Great service! Christian was super helpful! He got my tire looked at & fixed quickly. Highly recommend!!

John R.

20:25 09 Nov 24

Great service reasonable price

Virgilio C.

21:16 06 Nov 24

Excellent service overall. The folks here are very friendly, efficient, and cost- conscious. If you bring your car here, you can be certain that these people will do only exactly what is needed and spend a dime more than what is necessary.

Jimmy G.

20:26 06 Nov 24

I’ve been using First Tire Automotive services for quite some time and have always been pleased with their performance, quality of service/parts, and courtesy. I appreciate the fact they also provide free transportation services should you need to drop your car and return home while they work on it.

catherine H.

21:27 05 Nov 24

Fast, fair, friendly, excellent work, up dates often! Christian was helpful and professional throughout the whole process !10 ⭐️’s!

Jay T.

21:17 04 Nov 24

I was provided a quote and a long list of parts needing immediate replacement on my 2014 MDX from another 'highly rated' place. I called First Tire & Automotive to get a quote for those replacements and I was advised to bring the vehicle in before quote could be provided. Took my car in and to my surprise not one part needed immediate replacement. I was taken underneath my car and Christian showed me underneath the car while it was jacked up and indeed there were no issues with my car. Not a single penny asked. I was impressed with that honesty First Tire & Automotive demonstrated. Would bring my car here for service or any work needed without a doubt.

John M.

20:42 03 Nov 24

Used them for years and always trusted the recommendations and work.

Bob S.

20:11 02 Nov 24

Good service. Friendly staff. Fast work.

leslie h

04:52 02 Nov 24

Very informative information and helpful 👍

Trenidad H.

20:47 30 Oct 24

I just went for a state inspection and they gave me the royal treatment! They make sure that you are safe and good to go!…it’s not just for a sticker! They are the best! I will only go here for as long as I need any automotive work.

Jenny T.

20:32 24 Oct 24

Always very informative and helpful with all of our vehicle needs. Been going to first tire for many years.

jc C.

19:52 24 Oct 24

Excellent service.

Lilia L.

19:10 23 Oct 24

The best place to take our vehicles for maintenance and tires. Always professional, knowledgeable and friendly.

Joseph A.

17:36 21 Oct 24

I only go to First Tire for all my work. These guys are friendly and professional and always do a great job

Allan C.

19:12 19 Oct 24

A great place to get your vehicle fixed

Robert L.

15:54 19 Oct 24

Two tires failed on my car and Christian was able to get me in and out for tire replacement on the same day with no hassle.

Erin B.

19:15 17 Oct 24

Excellent service with such personal attention for my elderly parents.

Jaturachai S.

20:26 15 Oct 24

excellent job!

Abraham N.

19:10 13 Oct 24

Evan and his team are the most honest mechanics I have ever known. For the last several years, I have referred my kids, mom, siblings, friends, and colleagues. Tires, mechanical issues, or just a checkup and/or questions, they will help you. And yes, they can even help you with your Tesla!

Rix M.

18:05 13 Oct 24

Fast and friendly service.

Roy C.

19:48 11 Oct 24

Had an appt. They took my car on time and did a great job

Hal M.

19:10 10 Oct 24

Always professional, always friendly - the staff knows us and They seem to know all of their clients. Service is very good.

Lieh C.

19:14 09 Oct 24

Very professional and fast service on my vehicle state inspection, will definitely come back for other services.

Don A.

19:35 06 Oct 24

This First Tire has been our family shop for some time now, Evan takes good care of us and our vehicles. We could never go else where. 5 star visit, every visit!!

Stephen S.

19:11 04 Oct 24

Great service. Thank you

Brett C.

21:41 01 Oct 24

Excellent service, great communication, solid work every time

Matt F.

19:24 01 Oct 24

My go to place for anything I can’t fix on my vehicle, and they always deliver. Staff is always prompt, professional and courteous, going above and beyond regularly. Hard place to get to, but well worth it once you’re there.

Leslie R.

19:18 28 Sep 24

It's unfortunate when our vehicles have issues. Fortunately First Tire and Automotive take great care of us.

bob

19:10 27 Sep 24

Always top notch service. We trust First Tire & Automotive especially over big box stores and many dealerships.

Jessica A.

19:51 22 Sep 24

Exceptional service. I found a nail in my tire on a Friday night and thought "great it'll be Tuesday before I get anything". I went in first thing Saturday and Ryan met me with a friendly good morning. He was able to locate a tire, gave me an estimated timeframe, called before the time provided and I was out the door quickly. I will definitely use them for all future needs.

J Y.

19:07 22 Sep 24

First always has been good to us. We have stayed with them for over 20 years- may be close to 30z

Larry L.

19:43 19 Sep 24

Always good service!

SONIA B

19:48 14 Sep 24

I have been going here for the last 5 years!!! I always have the best experience when I go there. They keep me up to date on my car in a timely fashion. I am always made aware of my cars maintenance needs. I am educated to my choices. I would highly recommend this awesome team.Just went back again this year 2020. New this year text and pictures as the technician works on your vehicle. Two new tires,front expected and back brakes (unexpected but necessary) oil change and inspection. Phew!!! Thankyou Marvin for setting up my appointment. Thank you Chris for welcoming me in. Thankyou Evan who always remembers my name.They always let me know what is going on with my vehicle. Marvin kept me fully informed.

D.L. W.

19:46 14 Sep 24

Great service, reasonable price.

A M.

22:34 11 Sep 24

Long time customers. Excellent service. Honest and polite staff. Always happy to refer anyone needing auto care services to First Tire and Automotive.

Nadine T.

22:18 11 Sep 24

Christian was great, he took care of my truck needs, he took time to explain everything to me in detail and he showed genuine care and concern for my vehicle needs, I will definitely return there for all my vehicle service.

Robert S.

19:06 08 Sep 24

Excellent service and good quality work

Matt M.

18:31 06 Sep 24

I had NTB tell me I needed new brake pads on my rear brakes. Got a second opinion from FTA and pads were all good. Very trust worthy shop. Been going here for twenty years. Thanks FTA Greatwood.

e r

19:19 04 Sep 24

First tire and automotive in Greatwood are simply the best ! Thank for awesome service.

Jeremy W.

20:27 29 Aug 24

I've been here several times in the last few months for different vehicles in our business fleet. The team is always friendly, helpful and most importantly honest. Prices are fair and the work is performed quickly. I am happy to keep using them and recommend them to friends!

Dean N.

19:40 28 Aug 24

They have taken auto repair from the local garage to a professionally run service business. I love their approach of tiering the service recommendations from need to now, do soon, do eventually to keep your car or truck running at is best. It is a consultative approach that I like.My consultant the last several visits had been Christopher. He has been great to work with. I trust him and his company. Trust is the most important factor I look for in a car repair partner. Price is second, but the pricing is very competitive too.

Debbie P.

19:20 24 Aug 24

Always helpful, professional & friendly!

Judith V.

19:11 24 Aug 24

Went to have an inspection and my oil changed. They had my car finished at the requested time . the shop is clean, the people are friendly and very informativeI will be back#Ive been coming to Frst Automotive for 5 yearsI just bought a used car and immediately took it to First Automotive to be checked out. I feel confident that I have a better than new car thanks to the great and thorough service I always receive.

Victoria H.

21:04 22 Aug 24

First Tire and Automotive in Greatwood is our go-to for servicing our vehicles. Always courteous, professional and willing to go the extra mile to find the issue and fix it.

Paul P.

20:47 22 Aug 24

I was going to take my car to the dealership but they assured me they could do all the work there and when my wife picked up the car after was done she texted me and told me she was very happy so the moral to the story is happy wife happy life

Tom M.

19:48 22 Aug 24

Been going for years with all the cars I've had since they opened. Worth possibly paying a little extra for trustworthy mechanics. Reliable and dependable is so important. Always polite and friendly. They provide a ride if you need one.

Gazelles G.

14:50 17 Aug 24

First Tire and Automotive came highly recommended by my son TJ. I trusted my son so once there.we were greetedwith a friendly, professional Dillard he was able to answer all my questions with confidence; as a new customer it made it easy to make the decision to leave my car with the shop. I'm well pleased. The amount quoted was the amount paid. Thank you Dillard.

Brittany B.

17:53 14 Aug 24

I’ve finally found an auto shop I can trust! Dylan & Evan were so helpful and kept me updated through every step while they were troubleshooting an issue with my truck. These guys were top notch as far as customer service goes and that includes the mechanic I got to briefly meet, Josh. Very knowledgable as well! I have a modified truck so it can be a bit of a pain to work with but these guys were up to the challenge and even through some issues they tried absolutely everything they could before advising me I needed replacement parts. I truly can’t thank them enough and will be sharing my experience with all my friends and family. THANK YOU AGAIN GUYS!

Allan S.

19:14 08 Aug 24

First Tire just replaced all the brakes, rotors and sensors on my Range Rover Evoque with a 3 year warranty on the work. The dealer was going to charge me almost 50% more. Everything was done and turned around quickly and my car brakes have never been better.

Viki M.

19:38 07 Aug 24

Did a great job. Great service and communication throughout process and in a timely manner. Ryan was great!!

clint H.

19:23 07 Aug 24

Christian and the guys here were very friendly. Had my motorcycle inspection here. Showed up for my appointment and they promptly completed the inspection with no complications. Great work. Satisfied customer.

Joseph Emmitte S.

19:11 06 Aug 24

Great service, very helpful.

Nix “NixScrapolla” S.

18:05 05 Aug 24

Love the staff here. This has been my shop for 20± years. Fair prices with great customer service! You'll love it here too.

Allwell A.

19:26 04 Aug 24

It was my first time at this location and I was very impressed with the quality and professional service provided. I decided to transfer service of my other vehicles to this location in the future.

richard B.

21:40 01 Aug 24

The work was done quickly and professionally. They are the best. Christian let me know what maintenance was coming up, what could wait and what needed to be done immediately. They are honest and very thorough, a rarity these days.

Serena S.

19:17 01 Aug 24

Such a nice group of individuals that work @ First Tire Automotive, always friendly! Don’t sell you things you don’t need.

Ryan R.

14:53 01 Aug 24

Top tier service. Highly recommended

Gerry A.

19:29 26 Jul 24

Went to have shocks installed on my gmc sierra at first tire automotive where i found the service was professional and done on time. Service tech explained the cost and delivered at promised.

Charles C.

19:35 19 Jul 24

Evan and Christian are very knowledgeable, accommodating and friendly. Repaired my wife’s car the same day so we could meet our travel date. I’ve been going to them for 17 years and will continue to.

R F

19:11 19 Jul 24

Excellent and professional service

Jeff K.

13:17 19 Jul 24

went to have slow leak repaired. Scheduled time. They were prompt. Fixed leak. Discussed tire condition and options, didn't push to sell a new tire. Also identified a squeak which was front brakes - changed out at reasonable price. Overall good experience.

Thanos Θ.

19:11 18 Jul 24

Great service, very helpful staff.

Brendan L.

22:34 17 Jul 24

Called and spoke with Christian on getting a wheel alignment. He was courteous and responded that the service can be performed on that day. Took the car there and Christian politely got the car and performed the wheel alignment and offered me and my husband a bottle of water. He also took time to explain the condition of the before and after the service and followed up by sending the information with detail pictures via phone for our record. Will gladly recommend anyone to take their vehicle to this company. The job was done in a timely and professional way. Thanks Christian for your good customer service.

Kara B.

19:11 17 Jul 24

Enjoy, talking to Christian he knows his stuff!!! Thanks! Love bringing my car her and super helpful Uber services! Would recommend them to everyone!

Cde

19:06 14 Jul 24

This store is professional and updated. I love that they guarantee their work and parts for 36,000 miles or 3 years. They give me coupons and breaks on prices from time to time that I greatly appreciate.

P S

20:48 13 Jul 24

Great and Fast service. Great experience.

randal J.

19:09 13 Jul 24

Outstanding service! Great knowledge and detail!

Chris C.

19:49 12 Jul 24

Fast turnaround and excellent service. Overnight drop off available!

Kelly M.

19:06 07 Jul 24

I worked with Christian. He was able to get my inspection done quickly and kept me informed the entire time.

Salim A.

03:40 07 Jul 24

A wonderful Masjed with a nice community

Douglas C.

19:50 03 Jul 24

Needed to have the wheels aligned on my daughter’s car. Called First Tire and Automotive Greatwood for an appointment and received friendly, professional advisor assistance to start my experience off on the right foot. This was followed up with quality service that paid attention to detail and a full explanation of my cars status. A true “5 star” experience!

Reginald H.

16:10 19 Jun 24

Great customer service

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