Tires & Auto Repair in Spring

Welcome to First Tire & Automotive - Spring, TX!

Your Local Experts in Auto Repair and Maintenance

Located in the vibrant community of Spring, TX, our latest First Tire & Automotive branch extends our commitment to excellence in automotive service to new and existing customers alike. Building upon the solid reputation established in Sugar Land and Katy, our Spring facility (previously known as Repair One Automotive and Repair Service) embodies our dedication to quality, reliability, and customer satisfaction.

spring, first tire & automotive
 

First Tire & Automotive

Spring, TX


 8680 Louetta Rd
 Spring, TX 77379
 Get Directions

 832-422-3994

M-F: 7AM-6PM
Sat: 8AM-5PM

First Tire & Automotive
4.7
Based on 1353 reviews
Jay P
Jay P
21:17 20 Apr 24
Outstanding Service from the entire First Tire and Automotive Team. Thank You Christian for your above and beyond help.
Anne K.
Anne K.
21:03 20 Apr 24
Good service, fair price, no list of "upsell items" to pad the bill.
Larry S.
Larry S.
23:13 18 Apr 24
Had my Tesla's alignment corrected. It drives very nice now. Gave me a printout of the before and after specs. Made the appointment this morning for this afternoon and they started working on my appointment time. Tesla was a week before they could get me in.Might add too they were very friendly and run a professional shop! Big thanks to FT&A!
Sheretha D.
Sheretha D.
18:00 18 Apr 24
Excellent customer service. Jessie took really good care of me I needed two back tires. I work nights so Jessie told me he could arrange for me a shuttle service to take me home and get some rest while my vehicle was being worked on. I was really impressed with their service. I will return for future service for my vehicle.
Eric M.
Eric M.
20:10 13 Apr 24
Provided a shuttle free of charge until my vehicle was done. Great customer service and work with transparent pricing.
Mesut H.
Mesut H.
23:04 11 Apr 24
James took care of us very well.The Service that I got was excellent.
Tommy T.
Tommy T.
00:19 11 Apr 24
Very honest folks. Will not sell you something you don't need. Please check their business out.
Ihsan K.
Ihsan K.
13:42 10 Apr 24
We went to set our balance and alignment . James was really helpful and kind to us.We are satisfied very well.Thank you for being nice .
John B.
John B.
10:27 09 Apr 24
Great place to get your vehicle repaired. They are fair and honest.
Michael K.
Michael K.
22:39 08 Apr 24
Been going to this business for almost 18 years. They are a family owned business; they are trustworthy and do good work at a fair price. I trust them so much that I sent my teenage kids there to get maintenance done on their cars.
Janna H.
Janna H.
15:06 08 Apr 24
I got my car inspected here And also got a new battery at a later date and all was great!
Dale C.
Dale C.
13:42 08 Apr 24
If needed, they provide Lyft to get you home or to work if they need to keep your vehicle for an extended time. Good customer service, knowledgeable and skilled mechanics.
Steven M.
Steven M.
23:28 07 Apr 24
Friendly and punctual. We have been customers for 20 years and highly recommend this place.
Joyce E.
Joyce E.
15:47 06 Apr 24
We’ve always been able to have our cars serviced at First Tire & Automotive even in emergencies!Once I needed to be in Austin to babysit grandkids and found that I had a flat tire as I was leaving my driveway.The fellows fixed the tire and had me on my way to Austin in time to meet the school bus with grandkids in it!They are the best!!!!
Bill M.
Bill M.
03:59 06 Apr 24
Friendly service and good value. I would recommend them for all auto services.
ZOILO P.
ZOILO P.
03:44 06 Apr 24
La atención fue muy amable! Acepte las recomendaciones y luego del servicio mi carro quedó en excelentes condiciones!! Gracias!! 🙂
Truong V.
Truong V.
23:16 05 Apr 24
Excellent service, and the best part is a follow up call over the next day from James, a service manager to make sure the car is working as expected. Great!
RADWORLD X.
RADWORLD X.
23:06 05 Apr 24
These guys are always cool.. comfy seats to wait, and they always get the job done without feeling like I’m getting ripped off
Joanna L.
Joanna L.
20:09 04 Apr 24
The staff at First Tire are always warm and welcoming. They're helpful too. They explain anything you need without making you feel stupid. My dad is up there in age and they're always patient with him too which I especially appreciate. Haven't had issues with their work either. Prices are pretty typical I think.
Betty C.
Betty C.
23:23 03 Apr 24
Everyone there is super nice and friendly. I decided to come here for my state inspection. I was in and out in about 35 min.
Adam M.
Adam M.
19:22 02 Apr 24
Always great going to First Tire. Quick and very helpful and always honest and easy to deal with. Have always gone above and beyond when dealing with me.
Ross L.
Ross L.
17:34 02 Apr 24
Great service, good feedback and a reasonable price
J777 9.
J777 9.
13:28 02 Apr 24
Very friendly staff and good services
Armi E.
Armi E.
20:38 01 Apr 24
I'm a long time customer. I trust the technicians honest opinion, workmanship, professionalism, and keeping us safe on the road.
Jenny W.
Jenny W.
18:11 01 Apr 24
Goodyear has been taking care of my 2005 Ford Escapee’, 2000 Ford Mustang you’re my account on my brothers account. James and the guys have been taking care of my brothers families cars and we recommend them always to other friends family and neighbors. Love you guys.
Rick B.
Rick B.
02:51 31 Mar 24
Always a peace of mind when using First Tire and Auto with my advisor James.
Crystal Willis, M.
Crystal Willis, M.
16:37 30 Mar 24
Who needs the dealership when I can get it all done at one place. Great customer service and very knowledgeable. Will definitely be following up with this place for ALL my future car needs.
Ron B.
Ron B.
23:40 29 Mar 24
I would highly recommend First Tire and Automotive (Greatwood) as they are very professional and fair. Evan always explains everything in detail, so a layman would understand and I’ve always felt like they are honest and fair.
XCR Properties L.
XCR Properties L.
19:05 29 Mar 24
Customer service was top notch. As a walk-in, my car was seen and tire was changed within a few hours. Christian (employee) even offered and provided us a ride home as opposed to using an Uber. Recommend for all automotive needs.
Sarah S.
Sarah S.
13:10 29 Mar 24
It was my first time here and I appreciated the early morning hours as I still had time to get to work. A welcoming and professional staff member, Dylan, set me up with a ride to the rental car place. Quick service with a thorough process for inspecting and diagnosing issues with my car. Excellent communication throughout and it didn’t feel like I was getting conned. Walking in and being recognized by name by another staff member, Christian, made me feel even more comfortable with my experience. I’ll definitely be back for any future automotive needs.
Stacy B
Stacy B
23:07 28 Mar 24
Fast, friendly, affordable and honest! We love the staff at First Tire and Auto!
Billy S.
Billy S.
12:59 28 Mar 24
I'm glad I found this shop while searching for new tires. I not only got them at a good price, the service was so fast it was like I drove into a Nascar pit stop. Thanks again for such a wonderful job!
Monica S
Monica S
20:32 27 Mar 24
Helpful and honest folks. If they make a mistake, they own it.
emily W.
emily W.
17:37 27 Mar 24
Great service and value priced. They are honest, fast, and affordable. I’ll be coming back!
Ryan G.
Ryan G.
23:27 26 Mar 24
The people at First Tire and Automotive are good people. They treat you like family they tell what needs to happen to keep your car running and charge a fair price. They explain everything in detail with pictures. They are good people take your car to them.
Greg L.
Greg L.
22:32 25 Mar 24
Reasonably priced friendly with a smile...I have never not gone here and didn't get the help my wife and I needed...you have to see for your self...you won't go wrong.
Forest F.
Forest F.
21:27 25 Mar 24
First Tire & Automotive keeps our older cars running (2011 Subaru Outback & 2014 Toyota Tundra). They give us the information to decide what to fix and when. No pressure to “do it all” at once. Their work is guaranteed for 2 years - and they honor this!
Arnaud De B.
Arnaud De B.
21:06 25 Mar 24
Always a friendly welcome and great service. I never hesitate to recommend them to friends and family.
Gregory S.
Gregory S.
18:07 25 Mar 24
Top notch work and customer service!The team at First Tire always follows thru and does great work
Phung N.
Phung N.
00:07 25 Mar 24
We have gone to First tires for years. Our cars are always cared for with utmost professionalism and technical expertise!
Annelea S.
Annelea S.
23:20 24 Mar 24
Incredible service, super friendly staff, fantastic experience! I'm not taking my vehicles anywhere else!
Alistair S.
Alistair S.
21:02 23 Mar 24
Very professional, I won’t service my car anywhere else.
Parker M.
Parker M.
01:43 23 Mar 24
Great shop
James T.
James T.
00:31 22 Mar 24
Great service!
Bryce N.
Bryce N.
22:18 21 Mar 24
Great service and very friendly people!
Omer F.
Omer F.
20:50 21 Mar 24
This was the first time I took my vehicle to this place and had a great experience. Diagnosing and fixing the issues in a European vehicle is not that easy, but the service advisor here made all the efforts to resolve the issues, and kept me updated throughout the process. I hadn’t gotten a quote from anywhere else to compare, but their rates seem quite reasonable. I would highly recommend this place.
Steve J.
Steve J.
16:37 21 Mar 24
Honest service everytime.
Percy V.
Percy V.
23:59 20 Mar 24
Went there for an inspection, they were very professionals and I was in and out in no time.
Brittney V.
Brittney V.
21:11 20 Mar 24
100 percent recommend!!!They are friendly, explain and check everything, fast paced and 100 percent accurate. Only been going here for maybe a year now but everytime was great. Work was done same day!The whole team is awesome
Amy P.
Amy P.
02:43 20 Mar 24
Great overall experience! Friendly, helpful and affordable! I will return for future service!
Nicole C.
Nicole C.
23:03 19 Mar 24
Great place to have your vehicle worked on. Fast and friendly service.
Marsha G.
Marsha G.
14:58 19 Mar 24
Awesome and courteous experience.It is always quick, excellent service!I would never go anywhere else!
Hailey P.
Hailey P.
01:13 19 Mar 24
Quick, friendly, and professional service!
Monica Losoya S.
Monica Losoya S.
22:06 18 Mar 24
Great customer service . I will definitely be back .
Richard N.
Richard N.
21:05 18 Mar 24
Been going here for awhile now, and they have fair prices while also exercising care for your vehicle professionally. They’re honest and aren’t forcing you to pay for services that you may not need, at least not without a reasonable explanation as to why. The mechanics also respect your property and they’re not trashing it or haphazardly mistreating it in any way. Keep it up yall!
Butterfly M.
Butterfly M.
19:58 18 Mar 24
These people were absolutely fantastic! There were several people that help me will start with Mike the next person was Daniel. Daniel actually took me home and pick me up when the vehicle was ready. His personality is definitely a joy to be around. They did all they said they were going to do and everything is perfect for me and my vehicle. I was expecting issues with my alignment because when I've gone to other places I've had issues. My alignment was perfect and most importantly my steering wheel was aligned correctly. I took off to San Antonio had no issues and I was actually expecting something to happen.. because there are other people like Firestone that I've gone to and have not had great results with. I definitely recommend first tire and automotive! Mike and Daniel need to be cloned so we can have more employees in the world like these individualsVery satisfied customer once again 😁
Jenny T.
Jenny T.
15:38 18 Mar 24
Always very informative and helpful with all of our vehicle needs. Been going to first tire for many years.
Tim H.
Tim H.
15:14 18 Mar 24
Quick and easy car inspection done today. In and out in an hour.
Karen T.
Karen T.
22:06 17 Mar 24
Great service; very friendly staff. They did a great job on my car.
Crystal C.
Crystal C.
23:27 16 Mar 24
I was recommended this place from someone who is a customer for over 10 years. My first experiences were great! This last experience, I was a little disappointed. I got a call stating the tech said I needed a brake fluid flush. I told them I got it done last time I was there due to mileage. The guy did apologize, and stated the tech went off mileage. It was concerning that they didn’t look at my history, or go off of physical evaluation. Overall, I like the staff and feel they are helpful.
Kathy J.
Kathy J.
17:35 16 Mar 24
Great customer service, wry friendly, work done quickly and accurately!
Nick M.
Nick M.
16:04 16 Mar 24
Service is always straight forward, direct, and friendly. I never feel like they try force me into services that I don't want or that they're trying to upsell me things I don't need.
richard B.
richard B.
16:02 16 Mar 24
The work was done quickly and professionally.
Andrew S.
Andrew S.
18:06 15 Mar 24
Great service as always! I have been taking my cars to them for 20+ years and they have always taken care of them without any trouble!
Steve P.
Steve P.
17:12 15 Mar 24
Needed car inspection. Called, dropped car off. Picked it up an hour later. Always the case. Quick, friendly, professional service as always.
Ivan O
Ivan O
22:04 14 Mar 24
Excellent service.
Jim H.
Jim H.
21:20 14 Mar 24
They gave great service, were professional, friendly and worked well with us !! I recommend their service!!
Todd W.
Todd W.
21:10 14 Mar 24
First Tire is our go-to automotive place. We can always trust that they will give us the scoop on what the car needs with no pressure to exceed our budget. They do what they say they will. Work is done right the first time, right on time.
Sheri T.
Sheri T.
17:15 14 Mar 24
I always have great service here and am given good advice from the guys who work here! I always have a pleasant experience! Thank you!
Jan W.
Jan W.
23:10 12 Mar 24
I have been a loyal customer since they opened in 1997. They track my maintenance schedule for me, so I don’t have to worry about what is due. They are completely honest. Use them!
Paiman S.
Paiman S.
20:35 12 Mar 24
Great and Fast service. Great experience.
Hal M.
Hal M.
00:49 12 Mar 24
Always professional, always friendly - the staff knows us and They seem to know all of their clients. Service is very good.
Re Jeanene Epps L.
Re Jeanene Epps L.
23:39 11 Mar 24
Had great customer experience with professional care and attention to my vehicle completed this afternoon. I would definitely recommend having your vehicle serviced at this location.
Tommy A.
Tommy A.
23:35 11 Mar 24
Awesome people took time to make sure they went over all my options and did the job right
Yelena M.
Yelena M.
16:36 11 Mar 24
LOVE First Tire & Automotive! Their work is impeccable and trustworthy. Evan & Christian always help me out & handle my vehicles with care. They’re both very personable mechanics & I always know that they aren’t going to convince me to pay for services not needed (VERY important to me as a single mom), while still keeping my car roadworthy and safe. I sooo appreciate them!
Zilong D.
Zilong D.
21:09 09 Mar 24
Good service. They arrange rides to pickup and drop you off as well.
Keith C.
Keith C.
15:29 09 Mar 24
Always a great experience
Lance E.
Lance E.
21:21 08 Mar 24
They actually called me back ONE WEEK after my service just to make sure it was satisfactory! Glad to send my truck to Kiki Le and the boys!
Mike
Mike
16:31 08 Mar 24
Great service , professional support and skilled technicians!
James H.
James H.
23:09 07 Mar 24
I got a couple of tires here. They were very helpful and competitive prices. Plus they have a knowledgeable staff that I trust more than other places.Update: I went back there to get the front tires installed. Now my truck looks really good.
Andrew M.
Andrew M.
05:36 07 Mar 24
Was able to leave my car with the team they quickly diagnosed the issue and were able to install the replacement parts in the same day - very pleased with the service
Peter S.
Peter S.
20:14 06 Mar 24
Always great service and always fast.
Ryan R.
Ryan R.
01:30 06 Mar 24
This is my new favorite shop! fast friendly and reasonably priced.
Joanna H.
Joanna H.
01:20 06 Mar 24
Great job! Great people!
Arnold B.
Arnold B.
01:03 06 Mar 24
I had struts and front end alignment
Roosevelt H.
Roosevelt H.
23:59 05 Mar 24
Best auto repair in Sugarland! James was very knowledgeable and explained everything to me making my experience seamless. 10 out of 10 service!
Scott R
Scott R
23:04 05 Mar 24
Good fast service. They communicated well via text.
Hector R.
Hector R.
21:21 05 Mar 24
Went in today for a tire swap and these guys had me in and out quick and didn't even charge me a dime ...thanks again Eliseo appreciate the help
Tony K.
Tony K.
19:52 05 Mar 24
Great experience, Christian Ventura was great
Linda M.
Linda M.
01:11 05 Mar 24
I am pleased with the service at First Tire and Automotive. They always find the root of the problem and get it fixed in a timely manner.Most importantly they are honest and make me feel as if Family is taking care of me.
Jacob Van der W.
Jacob Van der W.
01:07 05 Mar 24
Excellent service an nice team. Highly recommended if you need any maintenance on your car.
Frances H.
Frances H.
15:14 04 Mar 24
I dropped by without an appt on Monday morning at 8 and was happy to have such great service for my Tesla car inspection. Everyone was nice and I was in and out in about 30 minutes. I highly recommend First Tire & Automotive!
GREEN R.
GREEN R.
20:05 02 Mar 24
Quick efficient and friendly
Michael W.
Michael W.
20:04 01 Mar 24
Christian made things extremely easy and stress free
Holly&Olivia H.
Holly&Olivia H.
20:04 01 Mar 24
Was very happy working with them! Lamar made sure to show me what their systems showed with my car but didn’t pressure me into getting an extra work done. Will absolutely come back to get additional work done when it’s needed!
Jose E.
Jose E.
19:45 01 Mar 24
The tech did a great job patching my tire. Customer service is also very good. The only issue- bathroom was not working. Other than that, everything was great. I will be going back. Thanks.
Lea M.
Lea M.
15:07 01 Mar 24
First Tire & Automotive has been a staple in our home. We appreciate James for always being there for the Murphree Family.Highly recommend for exceptional service!
Bill S.
Bill S.
01:26 01 Mar 24
Great and quick service!!!!!!!!!!
Marshall M.
Marshall M.
00:53 01 Mar 24
Thank you Lawrence for getting me hook up with a new set of tires. A very happy customer
Roma H.
Roma H.
17:49 29 Feb 24
excelente servicio, solucionaron mi problema para poder salir a viaje en carretera, amables, eficientes, rápidos
Laura P.
Laura P.
02:29 29 Feb 24
As always first tire was on top of getting things done and very helpful.
Scott Mac D.
Scott Mac D.
19:08 28 Feb 24
They did a great job. Kept me informed about what they found and what needed to be done. They were friendly and professional.
Phil K.
Phil K.
00:04 27 Feb 24
Wonderful and quick service! Very happy.
Kunjal Y.
Kunjal Y.
20:00 26 Feb 24
Great people. Great service. Got new tires installed in 2.5 hours, where other retailers were taking 3-4 days of delivery window + install delays. Nice staff. As another review mentioned, their prices are not the lowest. But service is top notched. I would definitely come back for future services.
Karen L.
Karen L.
01:10 26 Feb 24
More expensive than most, but they’re convenient to where I live. I live alone and don’t have alternative transportation options. They’re good at what they do and are very helpful and thorough. If you have extra money and don’t fret spending it, then you’ll be happy.
Alessandro B.
Alessandro B.
15:40 25 Feb 24
Great customer service. Always ready to help even for last minute requests and reliable quality of the job.
Linda J.
Linda J.
01:05 25 Feb 24
Best service and quality workmanship. Wouldn't go anywhere else.
Kathryn M.
Kathryn M.
23:21 24 Feb 24
Great customer service!
Elmer F.
Elmer F.
18:11 23 Feb 24
Top notch work! Complete understanding of problems and diligent performance in repairing vehicle. Prompt, friendly service!
Necole G.
Necole G.
02:33 23 Feb 24
Christian was extremely helpful and thoughtful in his explanation of what was wrong with my car. He made me feel comfortable in the assessment and my car feels brand new after the repairs.
William M.
William M.
01:03 23 Feb 24
Friendly, professional and reliable
Sarah R.
Sarah R.
00:45 23 Feb 24
Evan was so helpful! They fixed my problem and had me out of there in time for work. Thank you!!!!
Lee R.
Lee R.
21:05 22 Feb 24
Cool people and cheaper than most mechanics
Brian H.
Brian H.
13:20 22 Feb 24
I normally perform all of my own vehicle maintenance repairs myself. However, when I determined I had a blown wheel cylinder I decided it was time to let someone else repair it for me. My first thought was First Tire on Eldridge- nearby my home. I limped my truck up there and turned over the keys to them. The next day they kept me fully informed of what they found, what was needed, and the timeline for the repair. I received a phone call the next morning, Saturday, informing me that my truck was ready.I picked it up with a full explanation of what was done and a pleasant discussion about how nice my 99 Chevy pickup looks and is maintained.Overall I am very satisfied with my experience with First Tire and Automotive on Eldridge Rd.
tara B.
tara B.
20:32 21 Feb 24
Very nice staff that explains everything very well. The shuttle, amazing service and warranty are why I will keep bringing my car back
David B.
David B.
23:09 19 Feb 24
I would recommend First Tire and Auto to anyone. Clear communication about repair needs by phone and text, they finished the work earlier than expected and adjusted the price when estimated parts were not needed. Very honest and trustworthy
William T.
William T.
20:35 19 Feb 24
I have been to First Tire and Automotive for a number of years as far back as when it was Greatwood Auto, and I have always had a good experience and today was no different. Just for a straight forward state inspection, they are professional, helpful and I do not feel like I have to be worried about any surprises. I will definitely return to FT&A in the future.
Rifath A.
Rifath A.
17:52 19 Feb 24
Super friendly and helpful
Monique B.
Monique B.
21:22 17 Feb 24
My tech understood my emotions and instead of making me feel guilty or embarrassed about the condition of my vehicle, he empathized with me. Everything was explained well enough to for me to understand what was needed.
Sandy K.
Sandy K.
19:06 16 Feb 24
Everyone at First Tire & Automotive was very friendly and helpful. Someone even drove me home and picked me up when the service was complete! I am extremely pleased with my experience there!
Arclein
Arclein
15:35 16 Feb 24
Great place. Really sets a new bar for customer service. I became a loyal customer after my first visit. I never feel like they're upselling unnecessarily nor doing the bare minimum. I always feel informed about what's going on with my car and what needs attention and I don't feel pressured into making a decision that I'm not expecting. The fact that they offer to drop you off somewhere (within reasonable distance) or pick you up while your car is being serviced is just icing on the cake.
HENRY F.
HENRY F.
20:39 15 Feb 24
Good Shop for service done to my vehicle. Friendly, reliable, and minimal down time. I highly recommend this Mechanic Shop to all.
Beverly R.
Beverly R.
16:13 15 Feb 24
I recently had a tire emergency and this place was very attentive! I was very pleased with their service.
James H.
James H.
11:19 15 Feb 24
My wife and I use First Tire and Automotive in Greatwood exclusively. Marvin, Evan, Christian, Dillon and their talented service technicians are extremely competent and customer focused!
Bill S.
Bill S.
10:26 15 Feb 24
Returning customer. Convenient, responsive and skilled mechanics.I trust their work. That's a good thing.
Joanne W.
Joanne W.
20:11 14 Feb 24
They are always great. Team effort, all employees and especially KIKI joy to see. Joanne 👍
Olivia G.
Olivia G.
00:23 13 Feb 24
Quick and great service. Joshua was especially helpful, knowledgeable, and efficient!
Lan M.
Lan M.
20:56 12 Feb 24
Eliseo was really helpful! I had a flat tire and was able to come in right before closing. He helped replace the flat tire himself when everyone else was occupies. I was in and out of the place with 30 mins.
nq7492
nq7492
00:13 12 Feb 24
Thank you so much for your great help on my visit. Your car inspection completely was so useful to me in next car inspection. Thank you your great team!
Eddie J.
Eddie J.
23:05 10 Feb 24
Excellent service as always. My wife picked up the car and she said that Evan is the nicest guy.
Molly C.
Molly C.
21:47 10 Feb 24
What a great place for a safety inspection! Staff was so friendly, work was completed early and waiting area was so clean! I'll definitely be back!!
Joseph G.
Joseph G.
19:06 10 Feb 24
Fast, affordable service! Ryan really made the whole process painless. I will definitely return for my truck service needs. Thanks again Ryan! 👍
lawrence I.
lawrence I.
01:39 10 Feb 24
Excellent and fast service.
Martin T.
Martin T.
20:06 04 Feb 24
Great team. Very focused on the customer. Been using them for years and will continue to do so.
Brian S.
Brian S.
20:08 02 Feb 24
This is my go-to spot for auto repairs. They are ALWAYS courteous when you walk in. Their prices are usually very competitive, and they don't try to coerce you into unnecessary repairs. The biggest compliment you can give an auto repair shop, is to say that they are honest. And this is one of the most honest shops I've been to.
Kelly P.
Kelly P.
20:08 01 Feb 24
Greatwood First Tire and Auto always take the time to listen to my car questions/issues and thoroughly explain everything. I’ve been going there for 10+ years and always good service.
David M
David M
17:05 01 Feb 24
I came here for an oil change & unfortunately they don't do them anymore. However, Mike was able to point me in the right direction and was incredibly helpful and kind.
Glenn L.
Glenn L.
20:52 30 Jan 24
I continue to use First Tire & Automotive located in Katy for my auto repair services. They are honest, thorough, and great at communicating. They have text based system to notify me about what the issue(s) are with my vehicle and what it will cost to fix. They also include recommended services that will catch my care up with its recommended maintenance schedule.
Mary G.
Mary G.
18:09 28 Jan 24
This is the only place we take our cars. Every one is always so helpful. We trust them completely. Kiki, in particular, always goes out of her way to take care of us.
Maryann H.
Maryann H.
20:52 26 Jan 24
First tire and automotive truly care for their customers and treat them like family. They make sure your car is taken care of the way they would want it taken care of for their own. They are very professional card, friendly and welcoming. They truly are a five star establishment.!
Kristin K.
Kristin K.
20:15 25 Jan 24
Reliable & friendly service with transparency. First Tire & Auto makes it so easy to see the assessment of your vehicle and made educated choices on repairs and maintenance.
LA
LA
00:43 25 Jan 24
The team at First Tire was great and easy to work with! Got to work right away and finished in a very appropriate time. Highly recommend Axel and his team there.
R F
R F
20:05 22 Jan 24
Excellent and professional service
Ari G.
Ari G.
00:59 22 Jan 24
Thank to David and all the staff there for being so awesome. We had recently purchased a car for a small lot and we need to get it thoroughly inspected just in case it had issue. They we were able to squeeze us in and before the end of the day got the full report and photos. Thanks to them we were able to return the car because of the issues they spotted.
Pinar
Pinar
20:04 20 Jan 24
They are so professional and helpful.
Amir A.
Amir A.
16:16 17 Jan 24
Good job ..Recommended to do job with dis guys..
Lewis L. C.
Lewis L. C.
20:13 15 Jan 24
I've been doing business with them for nearly 20 years. They're my first choice for tires and general mechanical service.This time it was for a friend who couldn't afford new tires. So I stepped up to help. Christian handled the situation wonderfully.Turned out she needed tires and battery. All was done in a couple of hours. She was on the road back to El Paso.
gwen D.
gwen D.
00:49 13 Jan 24
Great service as always !
Sunny B.
Sunny B.
21:26 12 Jan 24
Their appointments for inspections were full but they let me drop off my car so they could squeeze it in when they had time. Worked out perfectly and they have a shuttle service
Frank F.
Frank F.
00:04 12 Jan 24
Great place. Top of the line equipment and well trained techs with front line people who want to help you get your car fixed right and at the fairest price.
Tranquil K.
Tranquil K.
20:08 08 Jan 24
I always love getting my car repair needs filled here! On time and great service!!!
Abel E.
Abel E.
19:21 08 Jan 24
Great service and was able to get my van back on the road same day. Thank you all!
gerard P.
gerard P.
12:55 05 Jan 24
I had an issue with a flat tire and being out of town. First Tire and their employee Axel especially found a way to remedy my situation and make sure that I felt taken care of. Thank you for the speedy service and pleasant customer service!
Michael B.
Michael B.
20:03 24 Dec 23
James and the team got a very thorny problem solved very inexpensively and also did several other fixes and a state inspection. Excellent work and follow up.
Ernest S.
Ernest S.
21:55 22 Dec 23
This business is top notch. They do quality work at a fair price. Everything is up front, no hidden fees are add on after the service. I highly recommend First Tire & Automotive for all of your vehicle needs.
Diante R.
Diante R.
23:01 20 Dec 23
I’ve been going to this location for about 2 years now. Service is always excellent and quick. Most recently, had the pleasure of working with Mike and Mario for my break service. Service was great!!
Gregory G.
Gregory G.
02:37 19 Dec 23
Evan and his crew members are great. Take care of and do it right the first time. Best shop I have ever worked with.
Mr D.
Mr D.
01:43 19 Dec 23
All the staff are courteous,promt and knowledgeable.They're usually always busy and for a good reason so be sure to call ahead if possible.
Priscilla H.
Priscilla H.
22:31 17 Dec 23
The service was great.
Kathryn B.
Kathryn B.
20:04 17 Dec 23
Great place my car broke down and I was coming in from out of town and needed my car back fast. They were very prompt great place take your car or Truck.
Bob D.
Bob D.
23:05 16 Dec 23
Very professional staff and they work safely to the do needed service work to my car. They are always very trustworthy to do the right things to my cars.
Sarah F.
Sarah F.
20:33 16 Dec 23
I’ve been using First Tire & Auto in Katy for several years. They are always kind, honest, and reasonable. Recently my car had to be towed to a dealership and I called First Tire to see if they would be able to get a part in faster. They weren’t, but the did suggest we request the dealership to take other steps first before ordering a VERY expensive part, even though it wouldn’t benefit First Tire. I’ll be a lifetime customer after that!
Paul B.
Paul B.
20:20 16 Dec 23
Work was done on time and well. Staff appears knowledgeable. A tech moved my seat - that sucked
Michael S.
Michael S.
20:27 12 Dec 23
Fast, courteous, fair price, all around great service.
Cindy
Cindy
11:47 01 Dec 23
I was referred to this location over a decade ago, and they never let me or my car down. I appreciate Evan and his colleagues honest approach to keep safety and budget in mind for my long term and short term planning. Thank you for making every interaction a positive one!
Clyde L.
Clyde L.
02:52 28 Nov 23
I buy all my tires here!
Jerry D.
Jerry D.
20:30 27 Nov 23
The service at the desk is always professional, friendly and helpful. I don't ever feel like I'm being pressured to buy product, especially product that isn't needed. It's not the same with National Tire and other places.
mike T.
mike T.
01:39 24 Nov 23
Helping me with steps on my truck. James and the guy's are the best!
P0gU
P0gU
23:04 21 Nov 23
David is an absolute gem, probably one of the best at his job I've ever seen. He's just genuinely a nice person and takes great care of customers. Way to go David! Will be back to change my other tire.
Donna C.
Donna C.
20:06 18 Nov 23
Employees are professional, waiting room is clean and the service is quick.
Kara B.
Kara B.
20:28 13 Nov 23
Really attentive and super helpful, they pay close attention to detail! Enjoy, talking to Christian he knows his stuff!!! Thanks!
Edward P.
Edward P.
20:11 09 Nov 23
From out of state, experienced a tire problem and stopped by First Tire and Auto. They were booked up with scheduled business but agreed to work me in. As it turned out my tire had to be replaced, however they did not have my size in stock. They ordered the tire, provided coffee, and mounted and valences my new tire as soon as it arrived from the distributor. The customer waiting area was comfortable and clean. Very pleasant experience during a trying time.
Judy B.
Judy B.
22:10 07 Nov 23
Nice local business for our car repair. Close. We can drop off and pick up later
ATX S.
ATX S.
23:30 05 Nov 23
Have frequented this shop for over twenty yrs in Sugar Land. It’s the best service of any kind that I’ve experienced. They’re kind and trustworthy and go the extra mile to help their customers.
Karen J.
Karen J.
23:46 01 Nov 23
Great team at Eldridge location -comfortable waiting area, fair and fast service. Lawrence and Mike are always willing to help, even when you drop by with some little request ( “can you put some air in my tires… and fill the washer fluid…”) SERVICE WITH A SMILE😀 THANKS GUYS👍🏾
Chioma M.
Chioma M.
16:35 31 Oct 23
It was awesome,awesome, and awesome! I called in and asked about the wait time. They told me I would have to wait like an hour or hour and a half to get my vehicle inspection done. It took just under an hour!Staff was Chris, and he was friendly, kind, patient, and informative. I will definitely be visiting again. Thank you so much!
tinaismamama
tinaismamama
22:44 23 Oct 23
Lamar in the rest of the staff is great! A few of them are even good looking. Definitely coming back!
Robert Watt, J.
Robert Watt, J.
12:42 18 Oct 23
Good work, good people, just a little slow for me. But I'm generally impatient anyway.
Chito L.
Chito L.
22:59 16 Oct 23
Very satisfied! All the issues with my truck were fixed and super efficient.Thank you Axel, will definetely recommend your shop
Wilda A.
Wilda A.
19:07 09 Oct 23
Excellent service and great assistance.
Jonathan N.
Jonathan N.
21:10 08 Oct 23
Lawrence and David were exceptionally thorough with me during my visit. I haven't been back for half a year and I regret it now.My go to place used to be the Firestone a few stores down but they were so busy they decided they didn't want to look up to see if I needed something (stood there for 5 minutes).They took the time to document and photograph what needed to be addressed and what wasn't urgent. Now I can confidently get things repaired as necessary instead of being told something and not understanding why.Thanks again, will definitely be back!
dobie 4.
dobie 4.
19:39 07 Oct 23
David and team provided the best customer service for extremely reasonable prices (less than I pay for similar services inmy home town) I'm from out of town and they treated me like family even though I may never be there in Sugarland again. Highly recommend First Tire and Automotive.
Sridhar K.
Sridhar K.
19:07 02 Oct 23
Very courteous, polite and professional.
Susan I.
Susan I.
19:14 19 Sep 23
Great job and great team
Joe S.
Joe S.
19:12 31 Aug 23
Axel, the manager, was knowledgeable, professional and personable. The work was performed well and on time. I highly recommend First Tire & Automotive.
Gary G.
Gary G.
19:48 20 Aug 23
I was referred to this location by my friend at O’Rileys auto part’s further down Hwy.6 to address shimmying on my front end. They got it fixed and I’m on the road again!
Sabura I.
Sabura I.
19:36 11 Aug 23
The customer service was excellent, clearly explained what they wanted to do, communicated regularly and completed the service in a timely manner. Everything you would expect from a neighborhood shop.
Milligan F.
Milligan F.
22:44 02 Aug 23
Super happy with First Tire. We deal with the same 2 young men when we go in and they are friendly, they listen and the pricing and diagnosis for my brakes were super fair!
Deborah W.
Deborah W.
20:52 30 Jul 23
Came for an inspection. Everyone was kind and professional. After the inspection they provided an overall evaluation of my van and it was thorough and there was no pressure to get repairs or service. I appreciated the timely work and the good service.
Lee (.
Lee (.
19:04 29 Jul 23
Pricing was fair and the wait in the lobby was very comfortable
Abel O.
Abel O.
23:12 23 Jul 23
Customer care and satisfaction is definitely a priority. Helpful and friendly staff. Great place.
Neil A.
Neil A.
20:00 13 Jul 23
Awesome place. Everyone is super helpful and their work is top notch. I still make the drive even though I moved to Richmond. Highly recommend!
Andrew N.
Andrew N.
20:57 10 Jul 23
I came for a diagnostic for my engine and they were the most helpful professional and trustworthy people I have met in the car service industry. Quoted me a pretty reasonalbe price to replace my engine because it was done for highly reccomned working with First Tire and automotive i know i will!
Angel P.
Angel P.
11:44 07 Jul 23
Mi esposa se quedó accidentada de un lado del taller, me acerque al taller creo que quien me atendió fue el dueño y me asignó un mecánico le hizo el chequeo Gratis al auto y logro encenderlo. Agradecido por la atención excelente lugar muy limpio y decente felicidades
Joseph S.
Joseph S.
14:43 05 Jul 23
Have utilized the Katy location before. This time they were able to help at a moment's notice. Really appreciate and trust their honest work.
Phillip M.
Phillip M.
20:07 03 Jul 23
Great service. A little more coast than others, and worth it. They showed respect, done great work at a good speed. They did not try to skam me into new tires like some of the others.
Mike P.
Mike P.
20:59 20 Jun 23
James and his crew are awesome. They always have been. We have used them for years and have NEVER been disappointed. They have a view of "If it ain't broke, don't fix it" I love that. I will continue to use this location. Their awesome.
J B
J B
12:33 16 Jun 23
I have been going to this place for years to get my car registration and oil changed. They always provide great service and I never feel like I am being ripped off or being taken advantage of. I highly recommend them!
Debora A.
Debora A.
05:57 13 Jun 23
Me encantó su trabajo, excelente servicio, hicieron todo a su alcance por cumplir con lo que necesitaba, se preocupan por ti y por tu seguridad. Te llevan a tu casa mientras reparan tu coche. Los recomiendo 100%. Te dan una lista de futuros problemas atender muy útil para saber que le falla a tu coche
Joseph Galati, M.
Joseph Galati, M.
00:23 06 Jun 23
Great team, efficiency got the job done as promised. Highly recommend.
Larissa
Larissa
20:45 30 May 23
I came in recently for my inspection, and the team was great! Quick, efficient, and even quoted me for future work without pushing on it having to be done right then and there!
Steve S.
Steve S.
19:27 29 May 23
Have been going to this shop for years. Jobs from routine to major. Always good to work with.
Rachel L.
Rachel L.
21:02 27 May 23
I love this shop. All staff are friendly and they do great work without ripping you off and suggesting things you don't need.
vasudhaven S.
vasudhaven S.
19:57 18 May 23
Very friendly staff - good work done on time
Chris R.
Chris R.
19:05 18 May 23
Took my truck there to get a front end alignment. Ryan was very helpful over the phone and in person. When he called to tell me it was ready and that the alignment was fine so he just charged me for an alignment check. I appreciated the honesty and helpfulness and recommend anyone take their car there!!
Jholl
Jholl
23:53 16 May 23
OMGOODNESS!! Nicest auto shop I've ever been to!! Everyone was sooo nice, polite and accommodating!They asked what I needed done and I explained as best I could. They took it from there. I was only located a block from the shop. Told them I would just walk but nooo, they drove me to my office. I called to check on the progress and they found they had forgotten to check about an item I needed for my wheel well.They got it done. Then came the shocker; they gave me the price which was at least a couple hundred BELOW, their original estimate. I LOVE THIS PLACE!! It's very seldom you drive into an auto shop that doesn't just take your money. First Tire & Automotive has proven to be a trustworthy place of business who genuinely cares about their customer.Love, love, love First Tire & Automotive. They have my business for a long as I live in Texas.Thank you, First Tire & Automotive ❤️
Rick K.
Rick K.
19:10 14 May 23
Great service. Replaced a tire under road hazard warranty, aligned front end. I highly recommend First Tire and Automotive in Katy.
tuba M.
tuba M.
20:44 09 May 23
This place is highly recommended. Very helpful and kind staff
Dwayne K.
Dwayne K.
19:11 09 May 23
I'm glad they opened in Cinco Ranch, very convenient. I have used them a couple of times and was very pleased with thier work.I'm taking my truck in tomorrow for a check engine light.Just wish they were open on Saturday.
Jerry H.
Jerry H.
19:06 07 May 23
First Tire and Auto goes above and beyond. I’m fortunate to have them located locally, but I would gladly travel further to have a place like this service my car. They are professional, ethical, and go the extra mile.
John R.
John R.
19:38 01 May 23
James came up with a practical solution to fix a side mirror problem. First Tire is our "go to" shop for auto repairs and tire purchases and has been for more than two decades.
Ken K.
Ken K.
22:27 30 Apr 23
I cannot say enough about these guys! I was moving and traveling through Houston when my brakes failed. I called and they worked my truck in and got me back on the road. Customer service here was outstanding! They even called the next day to ensure I made my destination safe! Good job guys!
Nike A
Nike A
19:58 30 Apr 23
The service here A+.
Fph E.
Fph E.
20:46 29 Apr 23
Lawrence and his team were the utmost professionals. I brought my work van in a couple hours before they were closing and not only did they provide prompt and professional service but also secured an Uber for me. The epitome of full service
Sabiha B.
Sabiha B.
04:59 23 Apr 23
They are prompt, polite and professional.
Ariel S
Ariel S
20:03 15 Apr 23
They took good care of me. I will be going back. A+
Tanu M.
Tanu M.
21:24 07 Apr 23
I appreciate the fact they didn't take me for a ride seeing how I was a new customer or female. Customer service was great! They fixed exactly what needed to be fixed and didn't try to add on unnecessary repairs. I went to a few other places for estimates before I came here, but now won't be going anywhere else. They gained a customer for life.
c H.
c H.
19:43 01 Apr 23
Excellent customer service, fast repair...Thank U!
Daniel L.
Daniel L.
13:20 28 Mar 23
I was amazed at the professionalism and great service
Jay B.
Jay B.
19:04 25 Mar 23
Fast efficient friendly.
Ahmed A.
Ahmed A.
19:45 24 Mar 23
Quality, prompt and friendly service.
Riley H.
Riley H.
19:10 16 Mar 23
Very professional staff, from the front desk to the frontline of technicians. I like the fact that I get a detailed explanation of the services I've paid for. Good job guys.
Christopher L.
Christopher L.
22:39 15 Mar 23
I recently had the pleasure of working with a mechanic shop that truly went above and beyond to help me with my car. From the moment I dropped it off early in the morning, I knew I was in good hands. The staff was friendly, professional, and took the time to explain everything that they would be doing during the inspection.Not only did they find the root of the problem with my car, but they also conducted a visual inspection to ensure that there were no other issues that needed to be addressed. Once the inspection was complete, they sent me a text with a detailed report of the maintenance that my car needed, including how urgent each repair was and an estimated cost for the repairs.One of the things that impressed me the most was the inclusion of videos in the report. These videos were incredibly helpful in helping me understand what was happening with my car and why the repairs were necessary. It was clear that the shop valued transparency and communication with their customers, which I really appreciated.Overall, I would highly recommend this mechanic shop to anyone looking for reliable, professional, and trustworthy service. They went above and beyond to ensure that my car was in the best condition possible, and the addition of the video report made the whole process much easier to understand. I will definitely be returning to this shop in the future for all of my car maintenance needs.
Jeff D.
Jeff D.
23:25 21 Feb 23
Extremely honest and upfront. Very good communicators. Excellent customer service and trustworthy. This is how a car shop should be run!
Diann W.
Diann W.
21:56 19 Feb 23
The shop was honest, caring and very thorough. I needed a diagnostic test on my car and was pleasantly surprised that the issue I thought I was having really wasn’t an issue at all. Some auto repair places take advantage of women. I am so grateful for their honesty and kindness.Good karma goes full circle ⭕️ God bless them 1000 times over.
Owais D.
Owais D.
21:48 18 Feb 23
Very helpful and honest folk.
Tracy M.
Tracy M.
23:56 17 Feb 23
I stopped in during lunch to get my tire fixed. First Tire & Automotive sent pics of the issue and suggestions of items to take care of in the future. The guys would only work on the issue after you have given permission. The tire couldn't be patched and I decided to purchase a tire. I was updated that the tire was not in stock in house and that staff had left to pick it up at the other location. I was offered a shuttle ride back to work while they replaced my tire. The staff was warm, welcoming and I felt comfortable.
Clementine B.
Clementine B.
15:12 05 Feb 23
My first experience was great the technicians were polite. The waiting area was very neat and clean.
Greg B.
Greg B.
13:38 25 Jan 23
Ryan, the service manager and Zack who works on my 1997 jeep Cherokee and other cars have always done the best job. They’ll take care of you and don’t forget to ask for a discount.
ramiro B.
ramiro B.
22:26 20 Jan 23
Went for inspection and end up also doing oil change. Service was fast and well done . Friendly customer service .
Jeanine Laramee S.
Jeanine Laramee S.
20:09 19 Jan 23
First Automotive service is always excellent and always less expensive than the Lexus dealership.The guys are friendly, honest and very helpful.
Derik L.
Derik L.
03:34 19 Jan 23
The guys at First Tire are on top of it. Friendly and knowledgeable. Also very quick in and our w/out an appt. Also send you pictures of services needed/recommended. And keep you in loop by text messaging you during whe process....highly recommend. 👍🏻
Ashley R.
Ashley R.
20:09 13 Jan 23
Good group of guys. They were all very polite and they they got my car in and out. I thought I would be there at least a hour or so. They got the job done fast!
Geremy M.
Geremy M.
11:17 04 Dec 22
They are very helpful. I needed a ride while my car was being repaired and a ride back when it was fixed. Both times not a problem. To me that's doing extra.
Rene C. M.
Rene C. M.
21:29 21 Nov 22
They worked on my company van. Seems to be ok. The van has its own issues that the shop can’t fix. Great job
John T.
John T.
14:14 20 Nov 22
Rear end differential out, truck was dropped off on Thursday midday and completed work by Saturday afternoon. They did awesome getting me back on the road. The price was right. Thanks again.John Theriot with Taurus Mechanical
Whit G.
Whit G.
22:57 12 Nov 22
Fast, professional, and approval for additional work was able to be completed over mobile. First class auto shop experience.
marianne A.
marianne A.
20:06 11 Nov 22
Will definitely use their service again!
Pansy Wing G.
Pansy Wing G.
19:09 01 Nov 22
I had brake work done. FTA gave me a diagnosis and a price. In waiting for a part, they continued to look at the problem. Mr. Huynh tried a less expensive try and it worked!!!They could have gone with the more expensive fix, but didn’t. FTA has always been honest! Thank you Noe and Mr. Huynh!
Carl R.
Carl R.
02:04 27 Oct 22
Been going there for many moons. Lots of management and Personnel changes. It's close so I still go.
Mingying X.
Mingying X.
01:03 12 Oct 22
flat tire repair, very smooth, professional and good experience.
Brandon C.
Brandon C.
00:39 22 Sep 22
I've used this location for both maintenance & repairs over the last year or so, & couldn't be happier. The staff at FT&A - Cinco Ranch have maintained professionalism throughout all of my visits in addition to being accommodating to my work schedule. Something I appreciate immensely as I travel extensively.In response to some of the negative reviews, the pricing & election of services are very simple/straightforward. FT&A - Cinco Ranch makes service suggestions, most of which are based on the manufacturer's service schedule, but doesn't pressure anything. They simply provide a list of recommendations based on their assessment then allow you to select which services are to be completed. But most importantly -I'd recommend them to anyone, great work FT&A - Cinco Ranch!
Daniel L.
Daniel L.
06:22 20 Sep 22
This place is legit and very friendly and they don’t mess around
Sabiha B.
Sabiha B.
09:24 02 Sep 22
I have been using First Tire & Automotive, Eldrige and briefly Highland Knolls Drive since I first moved from Minnesota. They have given me impeccable service, and shown great integrity and reliability. Being a relative mechanically and technically, uninformed driver I have come to depend upon their honest appraisal of my vehicle and good advice on its needs. I know I am in safe and honest hands.😊
Moses B.
Moses B.
01:56 16 Aug 22
I needed a third party to verify a purchase. I was nervous but they did a great job. Very detailed inspection and great communication. Thank you
Salvador A.
Salvador A.
20:39 15 Aug 22
Tony Whitlow and staff were so accommodating and knowledgeable. Got my 4 runner fixed in no time. Satisfied customer here.
Biying
Biying
03:40 12 Aug 22
Made an appointment to get annual inspection for my car at this first tire store. Super friendly and helpful staff. Fast and efficient procedure(the whole process took less than 40 minutes).Would definitely recommend this place!!!
Shelly B.
Shelly B.
19:04 29 Jul 22
I always have a great experience with these guy's at First Tire. They go out of their way to make it work. Thank you!!
Phyllis W.
Phyllis W.
00:09 13 Jul 22
I have been going there since they opened. They are always friendly and fair. My power window was stuck, and they fixed it on a Saturday while I waited. I go there for everything.
Fonda L.
Fonda L.
19:06 10 Jul 22
They have done several things for me. They are efficient, trustworthy and professional. They also take me home and pick me up. Which is very helpful for me. I would highly recommend this place. Great prople
William B.
William B.
17:42 22 Jun 22
The reasons I've been taking my Acccord there for 5 years is they do a professional job at a reasonable price.
Cassandra M. M.
Cassandra M. M.
00:45 07 Jun 22
I've always received fast and friendly service here. The waiting room is comfortable and nicely furnished, and the employees have always helped me with any car-related questions or issues.
Chris C.
Chris C.
19:08 03 Jun 22
Only place I go... Super helpful, fast, and honest.
CRAIG T.
CRAIG T.
21:01 16 May 22
Great Professional Service‼️
Julie B.
Julie B.
06:19 13 May 22
Excellent customer service. Very friendly, efficient and knowledgeable! Highly recommended!
ntexas100
ntexas100
12:28 26 Apr 22
We've been using First Tire on Eldridge for many years. The very first time was when I took my wife's car to have her brakes checked. The dealership said the car needed new brakes. I took it to First Tire and they determined the car didn't need a brake job. From that point on, we've been returning to First Tire.After an oil change this past January , the mechanic recommended new tires and brakes. He added, "There's no hurry, but something you might need to plan." I was glad he did that because I knew the tires needed to be replaced. Today after I did some tire research, I took my wife's car in for new tires and brakes. The tire prices were only few dollars higher than Discount, but First Tire also had a $50 off coupon. So, in the long run the tires at First Tire were a better price. Of all the years we've been going to this First Tire they NEVER tried to pressure us into buying any service. They might recommend an alignment or filter change, but there's never any pressure to get the service done. I never worry when I take our cars into First Tire.UPDATE: I had a headlight go out on my wife's car. We had an extended warranty thru the dealership, but they said it would take 4-5 days to do the work. I went to First Tire on Eldridge and talked to the service rep Lawrence. He assured me they would work with the warranty company. Lawrence got the warranty approved, had the part delivered and installed in less than 6 hours. Not bad considering the hassle and time frame the dealer quoted. Thank you Lawrence and First Tire!
Mahmood
Mahmood
18:38 03 Apr 22
I called them on a Saturday for an emergency tire replacement for my Audi Q7. Ryan was very honest and gave me a good price. He was the only one among some other tire stores in Katy that kept his promise to bring the tire the same day for me. Also did a quality job and fast. He got a loyal cutomer!
Tiffany L.
Tiffany L.
21:51 25 Mar 22
I've been a client for the sugar land location off and on throughout the years. I have tried other companies and always come back! Friendly staff and sufficient on doing what they say they will do! Loyalist and local customer extremely happy here 💜
Haris U.
Haris U.
19:53 06 Mar 22
I have a new car; it was making noise. I went here for inspection. Their mechanic told me my car deferential was leaking. The management was honest and helpful. They advised me to get my car to the dealership and get them fixed for free as this should be covered under warranty. They didn't charge me for the inspection. In the future, I will definitely go here for any automobile related issues.
Jesse M.
Jesse M.
23:35 05 Feb 22
I was kept informed of the work going on and First Tire &Automotive provided me with a ride home and brought me back to the shop to get my car.
Darlene M.
Darlene M.
20:07 21 Jan 22
All the employees are professional, friendly, and I never need to wait a long time
Ed
Ed
16:57 04 Oct 21
Took my 2004 Accord to get it diagnosed for a code I couldn’t figure out. They found it and since I am selling it, they did a simple easy fix. Axle, the rep, was very honest and informative. Looked over the vehicle thoroughly and provided recommendations with pictures as proof. Will definitely come back. Highly recommend.
Michelle J.
Michelle J.
00:16 17 Sep 21
Thank you Axel and Kiki for all your help today! Very professional, very knowledgeable and my car drove like a dream!
Angela R.
Angela R.
16:13 26 Jul 21
They have been very helpful with my 18 year old car. I love that they give a list of things that may need to be fixed with a picture and the severity/how soon it may need to be fixed. That helps with planning for me.
Tatyana M.
Tatyana M.
16:18 20 Jul 21
Very through and satisfying service. Will be back next month for more work need to be done and will not look for anybody else.
james H.
james H.
19:13 28 May 21
They gave it a 40 point check five new tire and replace d the upper ball joints and gave the Jeep a four wheel alignment. My daughter is heading back to Texas Tech and we need her to be in a safe position. They did a great job communicating though the entire project could not have asked for more.
Jesus M.
Jesus M.
19:04 23 May 21
Excellent service, great people and quality 👏👍👌
A C.
A C.
14:59 29 Apr 21
Great and timely service. Knowledgable and willing to go the extra mile in attention to detail. Highly recommended!
ojface
ojface
20:35 11 Mar 21
Professional and quick!
Jay M.
Jay M.
19:03 08 Mar 21
I recommend this place 100%. Employees are cool. Very knowledgeable. They are willing to divulge a lot of information regarding maintenance on your car. They even can give you a list of future maintenance in level of importance afterwards. Idk if they get commission so just shut up and take my money. The prices are very fair. They are quick to get needed parts and repairs done. Today, I took care of a few different much needed maintenance requests on my car and they finished it all in abt an hour. They have a k cup coffee machine provided in lobby as well as FREE small refrigerated bottled water. Keep up the good... No... extraordinary work. I support this establishment.
Mario M.
Mario M.
22:20 02 Mar 21
Professionals, quick, clear, fair prices. The crew at this shop know what they’re doing!
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Auto Repair and Tire Services

a/c repair & maintenance, first tire & automotive

A/C Repair & Maintenance

battery services, first tire & automotive

Battery Services

brake repair, first tire & automotive

Brake Repair

check engine light, first tire & automotive

Check Engine Light

coolant repair, first tire & automotive

Coolant Repair

diesel repair, first tire & automotive

Diesel Repair

engine repair, first tire & automotive

Engine Repair

ev repair, first tire & automotive

EV Repair

exhaust system repair, first tire & automotive

Exhaust System Repair

hybrid repair, first tire & automotive

Hybrid Repair

oil change, first tire & automotive

Oil Change

suspension repair, first tire & automotive

Suspension Repair

tire repair, first tire & automotive

Tire Repair

transmission repair, first tire & automotive

Transmission Repair

tune-up, first tire & automotive

Tune-Up

wheel alignment, first tire & automotive

Wheel Alignment

 

Offers& Coupons

 
Free tire rotation (most vehicles) with the purchase of an oil change
Valid 04/01/2024 to 04/30/2024
Some exclusions apply. See store for details. Cannot be combined with any other offers.
Print Special
$10 off services over $125 | $20 off services over $200 | $50 off services over $450
Valid 04/01/2024 to 04/30/2024
Some exclusions apply. See store for details. Cannot be combined with any other offers.
Print Special
$100 off the purchase of 4 tires with road hazard and installation
Valid 04/01/2024 to 04/30/2024
Some exclusions apply. See store for details. Cannot be combined with any other offers.
Print Special
BUY ONE GET ONE FREE on wiper blades
Valid 04/01/2024 to 04/30/2024
Some exclusions apply. See store for details. Cannot be combined with any other offers.
Print Special
 

ManufacturerRebates

 
get up to $100 back from cooper tires, first tire & automotive
Get Up to $100 Back From Cooper Tires
Valid 03/01/2024 to 04/30/2024
Some exclusions apply. See store for details. Cannot be combined with any other offers.
View Offer Details
get up to a $70 general tire visa prepaid card or up to $140 when you use your general tire credit card, first tire & automotive
Get Up to a $70 General Tire Visa Prepaid Card or Up to $140 When You Use Your General Tire credit card
Valid 03/01/2024 to 04/30/2024
Some exclusions apply. See store for details. Cannot be combined with any other offers.
View Offer Details
receive an $80 kumho tire prepaid mastercard, first tire & automotive
Receive an $80 Kumho Tire Prepaid Mastercard
Valid 04/01/2024 to 05/31/2024
Some exclusions apply. See store for details. Cannot be combined with any other offers.
View Offer Details
goodyear: get up to $100 back* or up to $200 when you use your goodyear credit card, first tire & automotive
Goodyear: Get Up to $100 Back* or Up to $200 When You Use Your Goodyear Credit Card
Valid 04/01/2024 to 06/30/2024
Some exclusions apply. See store for details. Cannot be combined with any other offers.
View Offer Details
hankook great catch rebate, get up to $120 back, first tire & automotive
Hankook Great Catch Rebate, Get Up to $120 Back
Valid 04/08/2024 to 07/07/2024
Some exclusions apply. See store for details. Cannot be combined with any other offers.
View Offer Details